Results 1 to 3 of 3

Thread: Can I call Apple for help?

  1. #1

    Member Since
    Jul 24, 2008
    Can I call Apple for help?
    I've received no responses to my quandary; can I call Apple for help?

    Previously Posted:

    “Network and Time Capsule disappears while setting-up Time Machine

    I have a brand new iMac, MacBook and Time Capsule.

    After setting up my network, I am able to configure Time Machine on the iMac BUT, as soon as I try to do the same on the MacBook, I loose the network, the TC flashes amber and the Airport Utility does not see a devise. The only fix (3 times in 2 days) is to reset the TC by unplugging then plugging back in while holding the reset button.

    I suspect the problem is with the MacBook but can’t find a way to fix.

    I've now lost my entire 4000 song iTune's Library - there a minute ago, now gone?! Luckily, I still have a duplicate on my old 667mhz. PowerBook.

    How about this? Save all of my new MacBook's settings, files, etc. via migration assistant transferred to the new iMac. Then, and please tell me how to do this; I restore the new MacBook to its original factory settings. Lastly, I set-up the MacBook as if it were new and, when prompted, reinstall the settings previously transferred to the iMac.

    Seems like a lot of work but I’m at a lost. Please tell me what you think!”

  2. #2

    idsamdg's Avatar
    Member Since
    Jun 14, 2008
    That is messed up! As long as you purchased your TC or Macbook less than 90 days ago you can get free phone assistance from Apple. The numbers are on their website.

    iMessage me:

  3. #3

    Noels's Avatar
    Member Since
    Mar 03, 2008
    Annapolis, MD

    I wouldn't think twice about calling Apple to see what they have to say... Your iMac, Macbook and Time Capsule are all new and you have telephone warranty for 3 months unless you buy Apple Care for them, then it would be 3 years.

    Since your post didn't get any responses, try calling Apple. They should be able to help you.


Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. iPhone 4s, echo when using apple headset during a call
    By evangelist6589 in forum iPhone Hardware and Accessories
    Replies: 2
    Last Post: 02-26-2012, 08:16 PM
  2. Help: Unable to receive Voice Call during Data (EDGE) call ..
    By muneeb.ansari in forum iOS and Apps
    Replies: 0
    Last Post: 04-13-2010, 03:13 AM
  3. Apple's Q4 earnings call
    By cwa107 in forum Apple Rumors and Reports
    Replies: 2
    Last Post: 01-22-2009, 01:21 AM
  4. Just got a call from a Senior Apple Exec
    By naftalim in forum Other Hardware and Peripherals
    Replies: 1
    Last Post: 02-12-2008, 10:33 PM
  5. returning back to the flock call apple
    By harold938 in forum Apple Notebooks
    Replies: 2
    Last Post: 01-02-2005, 04:08 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts