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Thread: Finder Help

  1. #1

    oldnews's Avatar
    Member Since
    Nov 28, 2004
    Location
    Halifax, Nova Scotia
    Posts
    358
    Specs:
    Macbook 2.0ghz, Ibook G4 1.33ghz, Powerbook Lombard 333mhz
    Finder Help
    Everytime I click Help>Mac Help it loads up and then close immedietly after. How do I fix this?

  2. #2

    rman's Avatar
    Member Since
    Dec 24, 2002
    Location
    Los Angeles, California
    Posts
    12,584
    Specs:
    2 x 3.0GHz Quad-Core, 6GB OS X 10.6.8 | 15in MacBook Pro 2.2GHz OS X 10.6.8 | 64GB iPad 2 WiFi
    Cool
    Try repairing permissions. Sometime the problems are resolved by doing this. Go to your application folder -> utilities folder, then run the disk utility application. Select your system disk from the list then choose repair permissions.
    Life isn't about waiting for the storm to pass, It's about learning to dance in the rain!

  3. #3

    Macman's Avatar
    Member Since
    Oct 30, 2004
    Location
    San Antonio, Texas
    Posts
    4,374
    Specs:
    PowerMac G4 Cube 450mhz 832mb
    delete the preferences, heres the path: mac hd>users>your username>library>preferences> (delete thesecom.apple.helpviewer.plist, com.apple.helpui.plist, com.apple.help.plist, restart, that should do it.

  4. #4
    code777
    Guest
    from apple:

    First, troubleshoot the cache. Just do this:

    Quit Help Viewer, if it's not already quit.

    From the Finder's Go menu, choose Home.

    Open the Library folder.

    Open the Caches folder.

    Look for the "com.apple.helpui" folder.

    Rename that little folder to something else, such as "old Help cache folder".

    -----

  5. #5

    oldnews's Avatar
    Member Since
    Nov 28, 2004
    Location
    Halifax, Nova Scotia
    Posts
    358
    Specs:
    Macbook 2.0ghz, Ibook G4 1.33ghz, Powerbook Lombard 333mhz
    Thanks you guys, it worked.

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