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Apple Notebooks Apple's notebook computers including MacBook Pro, MacBook, MacBook Air, PowerBook, and iBook.

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oldnews

 
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Member Since: Nov 28, 2004
Location: Halifax, Nova Scotia
Posts: 358
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Mac Specs: Macbook 2.0ghz, Ibook G4 1.33ghz, Powerbook Lombard 333mhz

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Everytime I click Help>Mac Help it loads up and then close immedietly after. How do I fix this?
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rman

 
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Member Since: Dec 24, 2002
Location: Los Angeles, California
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Mac Specs: 2 x 3.0GHz Quad-Core, 6GB OS X 10.6.8 | 15in MacBook Pro 2.2GHz OS X 10.6.8 | 64GB iPad 2 WiFi

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Try repairing permissions. Sometime the problems are resolved by doing this. Go to your application folder -> utilities folder, then run the disk utility application. Select your system disk from the list then choose repair permissions.

Life isn't about waiting for the storm to pass, It's about learning to dance in the rain!
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Macman

 
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Member Since: Oct 30, 2004
Location: San Antonio, Texas
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Mac Specs: PowerMac G4 Cube 450mhz 832mb

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delete the preferences, heres the path: mac hd>users>your username>library>preferences> (delete thesecom.apple.helpviewer.plist, com.apple.helpui.plist, com.apple.help.plist, restart, that should do it.
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code777
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from apple:

First, troubleshoot the cache. Just do this:

Quit Help Viewer, if it's not already quit.

From the Finder's Go menu, choose Home.

Open the Library folder.

Open the Caches folder.

Look for the "com.apple.helpui" folder.

Rename that little folder to something else, such as "old Help cache folder".

-----
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oldnews

 
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Member Since: Nov 28, 2004
Location: Halifax, Nova Scotia
Posts: 358
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Mac Specs: Macbook 2.0ghz, Ibook G4 1.33ghz, Powerbook Lombard 333mhz

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Thanks you guys, it worked.
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