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  1. #1

    DoneDeal's Avatar
    Member Since
    Sep 01, 2007
    Location
    Darien, Connecticut
    Posts
    215
    Specs:
    MacBook Pro w/ Snow Leopard, iPhone 3GS
    problem with account
    when try to do a software update, it asks me for the administrators name (my name) and password. So i enter them in and i can guarantee they are correct since i tried logging in with the same password and i worked.

    when i click enter i always get this message:

    "you must type and administrators name and password to make changes"

    But i just did that correctly!? Everything's entered correctly because if i purposely type something wrong then it gives me:

    "sorry you entered an invalid username or password"

    what's going on!!?

  2. #2

    DoneDeal's Avatar
    Member Since
    Sep 01, 2007
    Location
    Darien, Connecticut
    Posts
    215
    Specs:
    MacBook Pro w/ Snow Leopard, iPhone 3GS
    Bump.

  3. #3

    skaheadpunk's Avatar
    Member Since
    Jan 12, 2008
    Location
    Leicester, England
    Posts
    1,760
    Specs:
    MacBook, iPod Classic, 8GB 3G iPhone, Time Capsule
    Try creating a new user account with admin rights and using that - any different?

  4. #4

    Eric559's Avatar
    Member Since
    Jul 18, 2007
    Location
    Central California
    Posts
    3,185
    Specs:
    2.16GHz C2D MacBook w/ 2GB RAM & 120GB HD. HTC Droid Incredible.
    Looks like it's a common problem:

    http://support.apple.com/kb/TS1413?viewlocale=en_US

  5. #5

    skaheadpunk's Avatar
    Member Since
    Jan 12, 2008
    Location
    Leicester, England
    Posts
    1,760
    Specs:
    MacBook, iPod Classic, 8GB 3G iPhone, Time Capsule
    Thumbs up Lol
    Quote Originally Posted by Eric559 View Post
    Looks like it's a common problem:

    http://support.apple.com/kb/TS1413?viewlocale=en_US

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