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Apple Notebooks Apple's notebook computers including MacBook Pro, MacBook, MacBook Air, PowerBook, and iBook.

MacBook Pro - backlighting & warranty


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Theo Baldus

 
Member Since: Jul 09, 2008
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Hi to all,

so here's my problem;
I'm a musician and about a month ago, a mic-stand fell on the back of my display, leaving a small dent and some scratches on the cover.
This being a real shame, everything else still worked perfectly, so I just thought I'd leave it the way it is, since its just an esthetic problem.
But yesterday, my keyboard-backlights quit working from the ',-l-p' keys on to the right.
Now I'm quite sure this has nothing to do with the mic-stand incident, because to my knowing, the crash would have damaged the display first, instead of the keyboard-lights.
Since I'm still under Apple Care, I would like to get the keys fixed asap, but I'm expecting them to tell me it's because of a human error, since the dent on the case is about in the same area...
Could someone give me any thoughts on what to do?
Did someone have a similar problem to mine? Is there a DIY fix to this?
Is it a known problem for the backlighting to fail?
Thnx in advance guys...
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D3v1L80Y

 
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Quote:
Originally Posted by Theo Baldus View Post
Since I'm still under Apple Care, I would like to get the keys fixed asap, but I'm expecting them to tell me it's because of a human error, since the dent on the case is about in the same area...
Could someone give me any thoughts on what to do?
... Is there a DIY fix to this?
Before you start tinkering with things yourself and looking for a DIY fix (and possibly cause more harm than good), just take it to Apple.
You'll never know what they'll say until you ask them.

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Theo Baldus

 
Member Since: Jul 09, 2008
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thanks D3v1L80Y

makes sense...
just thought I'd ask, you never know similar situations happened before to others...
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