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Apple Notebooks Apple's notebook computers including MacBook Pro, MacBook, MacBook Air, PowerBook, and iBook.

MacBook Pro - My MBP has crashed and won't start up


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Groobiecat

 
Member Since: Jun 22, 2008
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Ugh, wife and I were watching a video and suddenly a short "zoop!" sound and then...nothing. Screen goes black. Will not restart--well, the fan will start up sometimes--but other than that, no boot up. We have to rescue the data because her thesis is on the HD and she's in big trouble if we can't get it back.

Relevant facts:

15" MPB (2.17 GHz, I think)
1.5 years old
1 Gig RAM
Nothing new installed recently, although she did the auto update for QT the other day.

It's no longer under warranty, unfortunately. Thanks in advance for any help you can offer, including suggestions for data recovery. A dead Mac I can replace, the thesis, however, not so much.
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rohan

 
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Member Since: Feb 24, 2008
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Mac Specs: 15" MacBook Pro 2.7 GHz Quad i7, 16GB | 27" iMac 3.1 GHz Core i5 12GB| OS X.9.3 | iPhone 4 iOS 7.1.1

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it seems to be a physical problem...sounds like something caused by a power surge (had happened to my tv once)

umm....i cant really suggest what to do...but since you aren't under warranty you could take it to a 3rd party repair specialist

if you google "repair macbook" you will find a load of relevant results

i wish you all the best...hope its nothing major

(as far a the HD goes...theres a greater possibility that its still ok...when you take it for repairs you can ask the guys to backup the data)

<< i can explain it to you...but i can't understand it for you... >>
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getuptogetdown

 
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Member Since: Apr 01, 2008
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Mac Specs: 15" Matte Macbook Pro 2.5Ghz 4gb RAM 250gb HD, 60gb iPod Classic maxed, iPod shuffle

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There probably isn't much hope on ever recovering the mac, but the hard drive is a possibility. I have heard of people bringing it into apple and having them recover it but if I remember correctly its like a thousand dollars just to go through that process. Some other third party mac repair place may be able to do something for a lot less.

Loving my MBP more and more everyday
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Groobiecat

 
Member Since: Jun 22, 2008
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Quote:
Originally Posted by rohan View Post
it seems to be a physical problem...sounds like something caused by a power surge (had happened to my tv once)

umm....i cant really suggest what to do...but since you aren't under warranty you could take it to a 3rd party repair specialist

if you google "repair macbook" you will find a load of relevant results

i wish you all the best...hope its nothing major

(as far a the HD goes...theres a greater possibility that its still ok...when you take it for repairs you can ask the guys to backup the data)
Thanks, Rohan; my thoughts in general, as well. Appreciate the response--going to hit all the mac repair shops within a 50 mile radius and see what I can do on a cloudy Sunday.
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Groobiecat

 
Member Since: Jun 22, 2008
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Quote:
Originally Posted by getuptogetdown View Post
There probably isn't much hope on ever recovering the mac, but the hard drive is a possibility. I have heard of people bringing it into apple and having them recover it but if I remember correctly its like a thousand dollars just to go through that process. Some other third party mac repair place may be able to do something for a lot less.
Yep, agreed; thanks GUTGD.
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Groobiecat

 
Member Since: Jun 22, 2008
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Follow up: took it to Genius Bar. Wouldn't start; couldn't diagnose. Had to send it in, but they were able to take the data from the HD and transfer it to an external drive, so that was the important thing, to be honest. Now AAPL has it, and it's costing 300 bucks (correct me if I'm wrong, but isn't that the price of an extended warranty?)

Cheers.
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