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  1. #1

    Member Since
    Jun 12, 2008
    Exclamation frozen startup, please help!
    hello... I'm new to this forum and have had a hunt around but can't find the right answer to my problem... here's hoping someone out there can help...

    I have a powerbook g4 12inch which wont start up. it does chime but then gets frozen on grey, or sometimes makes it through to a smiley and question mark. I have tried to start in single user or safe mode but no luck. The main problem is that I can't start it from a cd (i actually have a broken disc-drive but do have an external with a disk warrior cd and that doesn't go).

    I am presuming that I have a hard drive failure here and have ordered a new one (to arrive in a few days) but I have seen that most forums related to hdd failure expect people to be able to start from cd anyway. does this mean i have a more serious problem?!

    I did manage to get into open firmware and "reset-all" though i don't really know what i can do with this open firmware, is there any way to run a hardware check from it, given that i can't start from the system cd?

    any suggestions on where to go from here? i'm slightly afraid that if i change the hdd it wont make any difference...?

    thanks for your help

  2. #2

    Member Since
    Oct 27, 2006
    From all you describe, it sounds like a bad hard drive. Safe boot won't work because it wants a hard drive to work with. Is your CD drive Firewire or USB? Does your Powerbook support USB boot? Most models did not...

  3. #3

    Member Since
    Jun 12, 2008
    Yes, that sounds plausible. The external cd drive is fire wire. How do I find out if it supports usb boot? I bought it in september 2005..

  4. #4

    Osiris22x's Avatar
    Member Since
    Feb 25, 2004
    Portland, OR
    15" MacBook Pro, 13" MacBook Black, 15" iMac G4, 24" iMac (soon!)
    I had a client machine last week in a similar situation. It turned out that because the HD was dead, it was blocking I/O communications, preventing the optical drive from functioning.

    I replaced the HD and all was well.
    Good luck!
    Roger Michaels
    Apple Certified Consultant

  5. #5

    Member Since
    Jun 12, 2008
    Thanks, lets hope that is the case! i'll update this when i get the new harddisk and give it a go...

    Yep, I got the new harddisk today and managed to install it (what a procedure...). Single user mode still won't work, but I can get to the chooser screen by holding the alt key at start-up and now get the choice to either run the hardware check or install osx from the external CD drive. Hardware check confirms that all is in working order.

    First I was cheerful, but unlucky as I seem to be, osx fails during installation, blaming it on a faulty dvd!!. SO I will have to find a different operating system dvd...What a pain.
    But the original problem seems solved. Anyway, fingers crossed

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