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Apple Notebooks Apple's notebook computers including MacBook Pro, MacBook, MacBook Air, PowerBook, and iBook.

MacBook - I've been having some problems lately.


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Nordini

 
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My macbook is only a couple months old. It has worked fine until just recently. I have been having a few errors:

1. It gets very hot fairly fast. Is it supposed to?

2. Sometimes when playing World of Warcraft (an online game) i get a message from my mac demanding that i hold down the power button to restart the laptop. Why is this?

3. Also it seems to be getting slightly slower. Any general tips to speed it up?
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Soulwar

 
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For #2 It would be a kernel panic. A little odd for a new Macboook. You may want to run the Apple Hardware test.
http://docs.info.apple.com/article.html?artnum=303081

If the laptop is getting too hot, it could be related to the kernel panic. If you look in the Console application, (applications/utilities) it should have a log explaining why. (should be listed under panic.log) You can post the log here. Might be able to decipher it...

Give this a read, for your 3rd question. Great recipe for tuning up your Mac.
Help to make this stick-y!

It may also help with the kernel panic.

When all else fails, try everything!
The Rep System and you.
Life's a joke...If you're not laughing, then you didn't get it.

June 2008

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Nordini

 
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Id just like to add that this happened after a certain incident on the WOW forums.

Some guy posted a link which i visited, and it was apparently a keylogger.
At first i panicked, but he has not hacked any of my accounts, so i figured maybe the keylogger was made for a windows running system and not a mac.

Could this keylogger actually have taken affect and be causing this "kernel panic"?
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Nordini

 
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Is this what you meant?

I went to the console application and found this under the Panicreporter section of today (the error has happened today as well)
Sun Jun 8 14:51:02 2008
panic(cpu 0 caller 0x001A8CD4): Kernel trap at 0x001415fb, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x00000000, CR3: 0x0106a000, CR4: 0x00000660
EAX: 0x00000000, EBX: 0x02b30e9c, ECX: 0x00000000, EDX: 0x02bfb6fc
CR2: 0x00000000, EBP: 0x00108ee8, ESI: 0x00000000, EDI: 0x00000000
EFL: 0x00010006, EIP: 0x001415fb, CS: 0x00000008, DS: 0x00000010
Error code: 0x00000000

Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x108cd8 : 0x12b0fa (0x459294 0x108d0c 0x133243 0x0)
0x108d28 : 0x1a8cd4 (0x4627fc 0x1415fb 0xe 0x461fac)
0x108e08 : 0x19ede5 (0x108e20 0x1 0x108ee8 0x1415fb)
0x108e18 : 0x1415fb (0xe 0x530048 0x100010 0x190010)
0x108ee8 : 0x14174d (0x53d744 0x4166b440 0x108f18 0x41f316)
0x108f18 : 0x41f91c (0x53d740 0x2b30e9c 0x0 0x12929a)
0x108f38 : 0x593c2b (0x2b30e80 0x0 0x2b36c80 0x1)
0x108f58 : 0x868777 (0x2b36e80 0x0 0x2aa1c00 0x95)
0x108f78 : 0x861c41 (0x2a33400 0x0 0x2aa1c00 0x95)
0x108f98 : 0x447fff (0x2aa1780 0x0 0x2aa1700 0x95)
0x108fd8 : 0x19ef9d (0x28a8bda0 0x0 0x0 0x4e8000)
0x28a8be58 : 0x135708 (0x53b57c 0x2c8aed8 0x33e 0x53b568)
0x28a8bea8 : 0x135f10 (0x1 0x3576000 0x29f4c7c 0x129a81a0)
0x28a8bf18 : 0x136a1c (0x357601c 0x357601c 0x28a8bf78 0x141218)
0x28a8bf58 : 0x136ac0 (0x13ea2a 0x0 0x0 0x1a236f)
0x28a8bf78 : 0x13ebef (0x13ea2a 0x0 0x0 0x0)
Backtrace continues...
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AppleACPIPlatform(1.2.1)@0x860000->0x89cfff
dependency: com.apple.iokit.IOPCIFamily(2.4.1)@0x592000
dependency: com.apple.iokit.IOACPIFamily(1.2.0)@0x5a2000
com.apple.iokit.IOPCIFamily(2.4.1)@0x592000->0x5a1fff

BSD process name corresponding to current thread: kernel_task

Mac OS version:
9D34

Kernel version:
Darwin Kernel Version 9.3.0: Fri May 23 00:49:16 PDT 2008; root:xnu-1228.5.18~1/RELEASE_I386
System model name: MacBook3,1 (Mac-F22788C8)
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Soulwar

 
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Quote:
Originally Posted by Nordini View Post
Id just like to add that this happened after a certain incident on the WOW forums.

Some guy posted a link which i visited, and it was apparently a keylogger.
At first i panicked, but he has not hacked any of my accounts, so i figured maybe the keylogger was made for a windows running system and not a mac.

Could this keylogger actually have taken affect and be causing this "kernel panic"?
Even software keylogging would require installation. Unless someone else knows more on the subject, I wouldn't worry about it. I would say it's just a coincidence.
Try the maintenance that mac57 suggests, then run the hardware test.

Yes, that's the log. I'll see what I can find out.

When all else fails, try everything!
The Rep System and you.
Life's a joke...If you're not laughing, then you didn't get it.

June 2008

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davidg14

 
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How hot is your computer?
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Nordini

 
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well it doesn't get to bad.

like right now, its just warm, nothing bad.

when it gets hot, its hot enough to start to hurt your leg if you left it sitting on your bare leg for a few minutes. It seems to get hot when i play WOW.

at first i thought maybe it was telling me to restart because it was getting to hot, as sort of a way to prevent over heating.
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kkelly122

 
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Quote:
Originally Posted by Nordini View Post
well it doesn't get to bad.

like right now, its just warm, nothing bad.

when it gets hot, its hot enough to start to hurt your leg if you left it sitting on your bare leg for a few minutes. It seems to get hot when i play WOW.

at first i thought maybe it was telling me to restart because it was getting to hot, as sort of a way to prevent over heating.
they are called notebooks now, not LAPtops for a reason. with all the power and great things in the case of course there is going to be alot of heat when you play games. playing games causes the most heat most of the time in notebooks. mine gets really hot while watching using photoshop because it is so hardware extensive. the more sources you are going to use the more heat you are going to create.
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Nordini

 
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ok thank you all for your help very much. i wasn't to concerned on the heat anyways, i was just wondering if it was unusual.

the "kernel panic" however, is still a concern of mine and i just followed through all the steps for maintence and "tuning up" my mac from that topic, so thank you soulwar.

i will now proceed to run the hardware test.
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rbales427

 
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Using Final Cut Studio could start a forest fire if you aren't careful. But I haven't had any problems yet.

Why ask?
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Apple Bottom

 
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Quote:
Originally Posted by Nordini View Post
well it doesn't get to bad.

like right now, its just warm, nothing bad.

when it gets hot, its hot enough to start to hurt your leg if you left it sitting on your bare leg for a few minutes. It seems to get hot when i play WOW.

at first i thought maybe it was telling me to restart because it was getting to hot, as sort of a way to prevent over heating.
My MB Pro gets super hot towards the back playing NFS Pro Street (probably because its resource intensive) the fan is at full speed during gaming. It gets hot enough to get the bottom of my desk warm.

Apple Macbook Pro 17" , Intel 2.6Ghz Core 2 Duo 6MB Cache (Penryn), 4GB DDR2 PC5300 RAM, 200GB HDD 7200rpm SATA, 512MB nVidia 8600m GT, Mac OS-X 10.5.3 Leopard / Boot Camp Windows Vista x64
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