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Apple Notebooks Apple's notebook computers including MacBook Pro, MacBook, MacBook Air, PowerBook, and iBook.

MacBook Pro - 1 week and already broken


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initial_jc

 
Member Since: Feb 06, 2008
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I recently tried to reinstall ichat on my MBP. I called applecare and was told to insert the install disc and hold C after I restart it. I did that and as leopard was installing it said there was an error and that it needed to be restarted. I went through the process again, but as I got to the screen that asks for the destination my harddrive was not recognized. So now I have to send it in to applecare. To get it checked an fixed.

This ordeal sucks; I've only had my MBP for a week.

What might be wrong? They told me to use disk utility and it said there was an error while verifying my HD.
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saxnbass

 
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Try just putting your install disk, opening it in Finder and installing it from the "extras" folder.

Let us know if that works or not. And if you get an error, give us the error message please.

Eric
MacBook: 2GHz, 2GB RAM, Core Duo; iMac: 2.4GHz, 3GB RAM, 500GB HDD. Both running Leopard; 160GB iPod Classic; and 16GB iPhone 3G, 1st 8GB Gen iPod Touch
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D3v1L80Y

 
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Quote:
Originally Posted by initial_jc View Post
So now I have to send it in to applecare. To get it checked an fixed.

This ordeal sucks; I've only had my MBP for a week.

What might be wrong? They told me to use disk utility and it said there was an error while verifying my HD.
It could be any number of things. Since you are sending it in, I would advise against any further attempts to troubleshoot or 'fix' things. You could possibly end up making things worse than they are now. Let the folks at the Apple Store handle it.

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initial_jc

 
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invalid volume file count

the it goes in to say that

the volumes macintosh HD needs to be repaired
ERROR FILESYSTEM VERIFY OR REPAIR FAILDED



THATS ALL
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CL33Zero

 
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That is very unfortunate for you. These things do happen. And the HD is most of the time the problem. They break. It sucks. Considering its only a week old, you should definitely be taken good care of. But my advise would be to let apple take care of it. And just try and ride out the bad luck. Im sure when you get it back it will run fine for a long time. Overall, very sorry to hear about your experience.

Its time to go...
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initial_jc

 
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im sending it tommorow, i just recieved the box to ship it.
i would take it to an apple but the closest one is about 90 miles away, but with gas costing more then 3.60 ill pass and wait a little bit longer.

i wanted to know if there has been any situation where apple care replaced the comp with an updated one?
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KamileonX

 
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Ummm... if it's only been a week, why not just go to the place of purchase and exchange it for a new one?

KamileonX (Lawrence)
MacBook Pro 15" (Glossy) Custom
2.4 GHz Intel Core 2 Duo, 4 GB OCZ DDR2 667 MHz RAM, 160 GB 7200 RPM Hard Drive, 256 MB GeForce 8600M GT Graphics, Mac OS X Leopard v10.5.2
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initial_jc

 
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i know but there return policy is only 2 weeks and it has to be unopened
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theonegod

 
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This is not a return. It is an exchange.

I exchanged my IMac after the 2 week period due to the ATI graphics problem they had.
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initial_jc

 
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im past the date to return. im going to keep it and i hope apple care fixes it
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initial_jc

 
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i sent it in and they replaced the harddrive, the cables, updates leopard.

the best part is that they replaced theh logic board with a 2.6 ghz, when i only had the 2.4

free upgrade awesome
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initial_jc

 
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my problem still persists

it shuts down within 5 minuets

then i restart it and it will work fine after that its very annoying
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initial_jc

 
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update!!!!!

Im getting my MBP replaced by applecare.

i sent it in twice but the restarting issue never went away. i was frustrated they sensed it and offered me the macbook pro the penryn edition

score
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getuptogetdown

 
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sweeet thats awesome

Loving my MBP more and more everyday
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Waterpolo820

 
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yea that is a sweet upgrade

"In a world full of ordinaries,
I will be extraordinary"
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