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  1. #1


    Member Since
    Feb 06, 2008
    Posts
    31
    1 week and already broken
    I recently tried to reinstall ichat on my MBP. I called applecare and was told to insert the install disc and hold C after I restart it. I did that and as leopard was installing it said there was an error and that it needed to be restarted. I went through the process again, but as I got to the screen that asks for the destination my harddrive was not recognized. So now I have to send it in to applecare. To get it checked an fixed.

    This ordeal sucks; I've only had my MBP for a week.

    What might be wrong? They told me to use disk utility and it said there was an error while verifying my HD.

  2. #2

    saxnbass's Avatar
    Member Since
    Nov 28, 2007
    Location
    UK
    Posts
    304
    Specs:
    iMac (Aluminum), MacBook (Core Duo), iPod (Classic), 16GB iPhone 3G
    Try just putting your install disk, opening it in Finder and installing it from the "extras" folder.

    Let us know if that works or not. And if you get an error, give us the error message please.
    Eric
    MacBook: 2GHz, 2GB RAM, Core Duo; iMac: 2.4GHz, 3GB RAM, 500GB HDD. Both running Leopard; 160GB iPod Classic; and 16GB iPhone 3G, 1st 8GB Gen iPod Touch

  3. #3

    D3v1L80Y's Avatar
    Member Since
    Feb 02, 2004
    Location
    PA
    Posts
    12,456
    Specs:
    MacBook
    Quote Originally Posted by initial_jc View Post
    So now I have to send it in to applecare. To get it checked an fixed.

    This ordeal sucks; I've only had my MBP for a week.

    What might be wrong? They told me to use disk utility and it said there was an error while verifying my HD.
    It could be any number of things. Since you are sending it in, I would advise against any further attempts to troubleshoot or 'fix' things. You could possibly end up making things worse than they are now. Let the folks at the Apple Store handle it.
    __________________________________________________
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  4. #4


    Member Since
    Feb 06, 2008
    Posts
    31
    invalid volume file count

    the it goes in to say that

    the volumes macintosh HD needs to be repaired
    ERROR FILESYSTEM VERIFY OR REPAIR FAILDED



    THATS ALL

  5. #5


    Member Since
    Jul 30, 2007
    Posts
    892
    That is very unfortunate for you. These things do happen. And the HD is most of the time the problem. They break. It sucks. Considering its only a week old, you should definitely be taken good care of. But my advise would be to let apple take care of it. And just try and ride out the bad luck. Im sure when you get it back it will run fine for a long time. Overall, very sorry to hear about your experience.
    Its time to go...

  6. #6


    Member Since
    Feb 06, 2008
    Posts
    31
    im sending it tommorow, i just recieved the box to ship it.
    i would take it to an apple but the closest one is about 90 miles away, but with gas costing more then 3.60 ill pass and wait a little bit longer.

    i wanted to know if there has been any situation where apple care replaced the comp with an updated one?

  7. #7

    KamileonX's Avatar
    Member Since
    Oct 12, 2007
    Location
    Mississauga, Ontario, Canada
    Posts
    107
    Specs:
    MBP 15" Gloss, 2.4 GHz C2D, 4GB DDR2, 160 GB @ 7200 HDD, 256 MB 8600M GT
    Ummm... if it's only been a week, why not just go to the place of purchase and exchange it for a new one?
    KamileonX (Lawrence)
    MacBook Pro 15" (Glossy) Custom
    2.4 GHz Intel Core 2 Duo, 4 GB OCZ DDR2 667 MHz RAM, 160 GB 7200 RPM Hard Drive, 256 MB GeForce 8600M GT Graphics, Mac OS X Leopard v10.5.2

  8. #8


    Member Since
    Feb 06, 2008
    Posts
    31
    i know but there return policy is only 2 weeks and it has to be unopened

  9. #9

    theonegod's Avatar
    Member Since
    Nov 02, 2006
    Posts
    476
    Specs:
    24" 2.8ghz IMAC, MB Pro
    This is not a return. It is an exchange.

    I exchanged my IMac after the 2 week period due to the ATI graphics problem they had.

  10. #10


    Member Since
    Feb 06, 2008
    Posts
    31
    im past the date to return. im going to keep it and i hope apple care fixes it

  11. #11


    Member Since
    Feb 06, 2008
    Posts
    31
    i sent it in and they replaced the harddrive, the cables, updates leopard.

    the best part is that they replaced theh logic board with a 2.6 ghz, when i only had the 2.4

    free upgrade awesome

  12. #12


    Member Since
    Feb 06, 2008
    Posts
    31
    my problem still persists

    it shuts down within 5 minuets

    then i restart it and it will work fine after that its very annoying

  13. #13


    Member Since
    Feb 06, 2008
    Posts
    31
    update!!!!!

    Im getting my MBP replaced by applecare.

    i sent it in twice but the restarting issue never went away. i was frustrated they sensed it and offered me the macbook pro the penryn edition

    score

  14. #14

    getuptogetdown's Avatar
    Member Since
    Apr 01, 2008
    Posts
    323
    Specs:
    15" Matte Macbook Pro 2.5Ghz 4gb RAM 250gb HD, 60gb iPod Classic maxed, iPod shuffle
    sweeet thats awesome
    Loving my MBP more and more everyday

  15. #15

    Waterpolo820's Avatar
    Member Since
    Jan 28, 2008
    Location
    the OC, SoCal
    Posts
    536
    Specs:
    2x 2.2 C2D MBP 15", 3x Mac Classic, Mac Mini, iPhone 3G, Clamshell
    yea that is a sweet upgrade
    "In a world full of ordinaries,
    I will be extraordinary"

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