03-25-2008, 09:11 AM

Hey guys,
my MacBook Pro arrived.

When the laptop is closed, you click the button which is near the trackpad to open it (I hope you know which button I'm talking about). That button on my laptop is kind of "scratchy" and when you click it it makes a little squeaky sound. It's not soft and it's fairly hard to push in.

Is this normal?

Also (not related to button), on the top left side of the space bar, there is a little black smudge. Can this be wiped or is it permanent?

Thanks,
Jeremy

03-25-2008, 09:27 AM

Originally Posted by jeremyhung

Hey guys,
my MacBook Pro arrived.

When the laptop is closed, you click the button which is near the trackpad to open it (I hope you know which button I'm talking about). That button on my laptop is kind of "scratchy" and when you click it it makes a little squeaky sound. It's not soft and it's fairly hard to push in.

Is this normal?

No it's not. Sounds like the button assembly may need to be cleaned out or replaced. Is this a refurbished unit?

Also (not related to button), on the top left side of the space bar, there is a little black smudge. Can this be wiped or is it permanent?

Thanks,
Jeremy

Only one way to find out....

If your question is whether a smudge should be there or not, then no, it's supposed to be silver and clean