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Apple Notebooks Apple's notebook computers including MacBook Pro, MacBook, MacBook Air, PowerBook, and iBook.

Mac Help


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peter_delane

 
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Member Since: Oct 19, 2004
Location: Los Angeles
Posts: 23
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Mac Specs: ibook, 1.7 G4, 10.3.6

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Hey Users,

Anybody else having problems with the help viewer in 10.3.4 or 5
Mine either closes right away after opening or the contents (fields) are completely blank. it's getting frustrating now.

It's the same old situation, you never use the damn thing for years and then when you do it doesn't work.

Any suggestions?

They Live :alien:
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rman

 
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Member Since: Dec 24, 2002
Location: Los Angeles, California
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Mac Specs: 2 x 3.0GHz Quad-Core, 6GB OS X 10.6.8 | 15in MacBook Pro 2.2GHz OS X 10.6.8 | 64GB iPad 2 WiFi

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I have read about problems with the help viewer. After repiaring permissions seemed to resolve the problem. You can try repairing permissions and see if that helps. Also what version of the OS are you on?

Life isn't about waiting for the storm to pass, It's about learning to dance in the rain!
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witeshark

 
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Member Since: Mar 09, 2004
Location: Miami FL
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Mac Specs: G4 1Ghz OS X 10.4.7

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Or you can try going in Finder > user > library > Preferences Trash all the help pref files (usually 3) and re open Mac help from finder. This should regenerate the files and then you can empty trash
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Aptmunich

 
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Member Since: Mar 09, 2004
Location: Munich
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Mac Specs: Aluminium Macbook 2.4 Ghz 4GB RAM, SSD 24" Samsung Display, iPhone 4, iPad 2

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I had that problem too, one of the tips above solved it (I think)

Or try reinstalling help using pacifist (google for it, it lets you do custom os X installs)
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peter_delane

 
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Member Since: Oct 19, 2004
Location: Los Angeles
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Mac Specs: ibook, 1.7 G4, 10.3.6

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worked like a charm it did, i'm back in business. Thanks.

They Live :alien:
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