Results 1 to 7 of 7
  1. #1
    cracked imac screen. (intel 2ghz c2d)
    christm's Avatar
    Member Since
    Dec 18, 2005
    Location
    Devon, England
    Posts
    2,288
    Specs:
    ibook g4, imac 2ghz c2d, mbp 2.4ghz c2d - 10.5.1
    cracked imac screen. (intel 2ghz c2d)
    i have cracked the screen. it dropped and now its cracked,

    its not the new imac. the last white revision

    im ringing apple now. i have warranty still and apple care.,

    hope it can be sorted


  2. #2
    cracked imac screen. (intel 2ghz c2d)
    christm's Avatar
    Member Since
    Dec 18, 2005
    Location
    Devon, England
    Posts
    2,288
    Specs:
    ibook g4, imac 2ghz c2d, mbp 2.4ghz c2d - 10.5.1
    im taking it into a reseller this afternoon. see what they can do about it.

    fingers crossed.

  3. #3
    MacHeadCase
    Guest
    Chris, as you know from having been around Mac-forums for a while, warranty takes care of product defects, not accidents caused by the user.

    If the guys at the repair shop want to fix it for you for free, cool and good for you but never expect this kind of stuff to be covered de facto by Apple Care. The extended Apple Care warranty is not a house insurance plan, it's to protect the consumer from possible manufacturer defects.

  4. #4
    cracked imac screen. (intel 2ghz c2d)
    theonegod's Avatar
    Member Since
    Nov 02, 2006
    Posts
    476
    Specs:
    24" 2.8ghz IMAC, MB Pro
    On that note however, if they do not cover it DO call your home insurance company to have it fixed. No one ever thinks about doing that for some reason....

  5. #5
    cracked imac screen. (intel 2ghz c2d)
    christm's Avatar
    Member Since
    Dec 18, 2005
    Location
    Devon, England
    Posts
    2,288
    Specs:
    ibook g4, imac 2ghz c2d, mbp 2.4ghz c2d - 10.5.1
    update - its not covered. im not surprised really.

    the damage is £450 (UK pounds). But i may see if we can claim it on house insurance as theonegod suggested (thanks). possibly another update soon

  6. #6
    cracked imac screen. (intel 2ghz c2d)

    Member Since
    Oct 29, 2007
    Posts
    19
    That's interesting.... I did a similar thing to my iPod display... I shipped it to Apple and they simply shipped me a new one... no serious questions asked. I didn't talk to anyone at a store, it was all done by phoning them.

  7. #7
    cracked imac screen. (intel 2ghz c2d)
    christm's Avatar
    Member Since
    Dec 18, 2005
    Location
    Devon, England
    Posts
    2,288
    Specs:
    ibook g4, imac 2ghz c2d, mbp 2.4ghz c2d - 10.5.1
    yh i phoned them and they said take it to so and so store (re-seller) which i did. and they took pics of it, sent the pics to apple and apple came back and said it was abuse (it fell over).

    but the house insurance covered it luckily so only £70 cost. house insurance will do the rest

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. iMac G5 2GHz Intel Core Duo RAM question
    By Swurlznplot in forum Apple Desktops
    Replies: 2
    Last Post: 06-24-2011, 12:33 AM
  2. Poor CPU performance on new iMac 2Ghz C2D
    By Artmuzz in forum Apple Desktops
    Replies: 3
    Last Post: 10-20-2007, 08:23 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •