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Apple Desktops Discussion of Apple's desktop machines including Mac Pro, iMac, Power Mac, and mini

iMac - iMac crashing.


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jrgcool35

 
Member Since: Nov 08, 2007
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Ok I bought a brand new iMac a couple weeks ago in a store I start it up and, behold the kernel panic screen. I try restarting the computer the same thing happens, I bring it to the store they "fix" it, I take it back to my house and guess what it kernel panics again! Whats going on if anyone can help me it will be appreciated. ^_^
I am even having doubts about switching from my PC.
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TWM

 
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I would take it back to the store.....
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jrgcool35

 
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They think I did something to it they wont accept it back.
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Alexis

 
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What do they think you could have done?

If it still does it after a complete erase and reinstall of OS X, demand a replacement. I'd be tempted to get a refund and take my business to another Mac seller.
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jrgcool35

 
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When I came back and asked they said they think I tryed to open my mac up and mess with it, and now they won't accept it back. Even if I did open it I would know how to put it back together ive put over 20 PCs together.
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aj84

 
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ok not true. they are having problems will the new macs is the video card and they know about it. so take back and due a search in the internet regarding you issue. you will find that you are not the only person having the same problem. I took my back.
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aidan1023

 
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Imac. . . Crashing? I'm befuddled by the two words being used consecutively. Naive of me.
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Quote:
Originally Posted by jrgcool35 View Post
When I came back and asked they said they think I tryed to open my mac up and mess with it, and now they won't accept it back. Even if I did open it I would know how to put it back together ive put over 20 PCs together.
Did you take it apart?

Who is this you bought it from? Apple store? Small Mac store? Department store?
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