05-08-2004, 08:32 AM

I have had my machine for a 2 weeks now. I have been getting software from a guy I work with since he has a Mac. Anyway, one of the programs he gave me was norton utilites. I wanted to try it out, so I ran Disk Doctor. These were my results

Norton Disk Doctor 8.0.2 (151) Disk Examination Report
Disk: Macintosh HD
Fri, May 7, 2004, 7:59 PM

Major errors were found.
Some major problems were not fixed.


Check for Defective Media
This step was skipped.


Check Partition Map
No problems found.


Check Disk Information
A major error was found in the Master Directory Block.
The creation date is invalid.
(5,1,3)
The problem was not fixed at user request.

A major error was found in the Alternate Master Directory Block.
The creation date is invalid.
(5,2,3)
The problem was not fixed at user request.


Check Catalog Tree
No problems found.


Check Extents Tree
No problems found.


Check Files
Major errors were found in the files listed below.
The BSD mode for the file is incorrect.
(15,18)
The problem could not be fixed because the disk cannot be unmounted.
Macintosh HD:etc
Macintosh HD:tmp
Macintosh HD:var
Macintosh HD:Applications:Utilitiesrint Center.app

Check System Folder
A major error was found in the Boot Blocks.
The signature is incorrect.
(16,1,1)
The problem was not fixed at user request.

A major error was found in the Boot Blocks.
The system name is bad.
(16,1,2)
The problem was not fixed at user request.

A major error was found in the Boot Blocks.
The event queue size is bad.
(16,1,11)
The problem was not fixed at user request.


System Information for the Boot Disk
System Version: 10.3.3
Owner Name: Gregg Sweigert
Machine Name:
Boot Volume: Macintosh HD
Processor: Unknown New Processor ($0139) 1.8 GHz
Built-in Memory: 1 GB
32-Bit Addressing: Yes
Logical RAM: 2 GB
ROM Version: N/A


Disk Information for: Macintosh HD
Volume Size: 149.0 GB
Allocation Blocks start at sector: 0
Allocation Block Size: 4K
Mounted: Yes
Driver Installed: Yes
Partition Map Style: New style (IM V)
Partition Size: 149.0 GB
Media Type: ATA Device
Total Sectors of the device: 312581808
Physical Sector Size: 512 bytes
Partition Name:
Partition Type:
Partition Valid: Yes
Is HFS/HFS+ Partition: Yes
Partition Number: 0
Total Partitions: 3
Starting Sector of Partition: 0
Number of Sectors in Volume: 0

I am concerned with the major errors. What is the best course of action for me to ressolve it. I have a program called macaroni which I run daily. Also keep in mind I am new to Macs. Thanks for all your help.

05-08-2004, 01:16 PM

Try manually repairing permissions: close all apps and log totally off. Log on, go in Finder, Applications. Utilities, Disk Utility. After the message -getting disk information- select volume (below the hard drive name -upper left corner). Just highlight it. Now look to the lower two things are there near the middle, verify permissions, repair permissions. Click repair permissions

05-09-2004, 02:33 AM

captain stabbin, the problem you're having is because you're running norton systemworks right off your desktop. what you need to do is boot from the CD (load the cd in the tray, restart the computer, then hold the C key as you hear the chime) and THEN run disk doctr.

However, therein lies another problem, as I recently tried to do just this. OS X 10.3.3 doesn't allow the latest systemworks to boot into the cd, due to some programming differences. so you have 2 options.

1) call symantec and ask them to send you the updated systemworks 3.0.1. It's free and they sent it to me within 3 days.

2) if you have a second mac NOT running OS X 10.3.3, you can connect the two via firewire, restart the mac you have the problem with and hold the T key when you hear the chime, effectively mounting that harddrive onto your second mac. Then you can use your second mac (no need to boot into any cd here) to run disk doctor on your sick computer.

05-09-2004, 01:28 PM

If this really interesting works don't sort things out, restart into single user terminal -hold command S during restart and then in the terminal type /sbin/fsck -fy until *******FILE SYSTEM CHANGED****** stops showing

05-17-2004, 08:08 PM

I am running a G4 with Panther 10.3.3...I am unable to boot from the CD...I've been freezing with this setup for months...Is this a similar issue that captainstabbin is having with SystemWorks? Should I call Norton and report this? Fstop

05-18-2004, 01:02 AM

It's because you need the updated CD. Call Norton and have them send you one for free.