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Apple Desktops Discussion of Apple's desktop machines including Mac Pro, iMac, Power Mac, and mini

Power Mac - drive tray won't open


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wendy

 
Member Since: Jul 16, 2006
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I'm desperate. I have a G4 and I can't get my drive tray open. There is no disk inside. I've tried using the paper clip to no avail. I've tried re-booting holding the mouse button down. I've tried using the suggested firmware option, but it tells me it can't open the drive. Only hours ago I installed an airport extreme card. I can't see how this would affect my drive tray, but it's the only thing I've done different with my machine today. Any advice would be appreciated. Thanks!

Wendy
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MacHeadCase
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Welcome to Mac-Forums, wendy.

Only one thing to try, really. Take out the Airport card and see if it's back to normal. Or maybe check inside the case: maybe something became loose when you installed the card.
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jonnyd

 
Member Since: May 10, 2007
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Quote:
Originally Posted by wendy View Post
I'm desperate. I have a G4 and I can't get my drive tray open. There is no disk inside. I've tried using the paper clip to no avail. I've tried re-booting holding the mouse button down. I've tried using the suggested firmware option, but it tells me it can't open the drive. Only hours ago I installed an airport extreme card. I can't see how this would affect my drive tray, but it's the only thing I've done different with my machine today. Any advice would be appreciated. Thanks!

Wendy
if the paperclip doesnt work, it's probably physically jammed.
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wendy

 
Member Since: Jul 16, 2006
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Thanks everyone. In fact, I removed the Airport Extreme card and now my tray will open. Obviously the two conflict. Another problem for Apple to solve...I hope!!
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