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Apple Desktops Discussion of Apple's desktop machines including Mac Pro, iMac, Power Mac, and mini

iMac - I love Apple


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gilesjuk

 
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Member Since: Apr 03, 2007
Posts: 301
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Mac Specs: Black MacBook 2GB, Mac Pro 2.66Ghz 3GB X1900.

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I bought a reconditioned iMac and thought I was getting an entry level 24-inch iMac, 250gb 7300, 2Ghz.

It arrived and it has 2.33Ghz CPU, 2GB of RAM, a 500GB SATA drive and best of all the NVidia 7600 graphics.

Needless to say am I a very pleased customer
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surfwax95

 
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Member Since: Aug 27, 2005
Location: Fayetteville, AR
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Mac Specs: 15" Powerbook G4 24" iMac iPhone 3Gs

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Nice.

Lookin' to get a 20" refurb in the near future.

I try to Command+Shift+/ when I can.
They're - Their - There | Two - Too - To | You're - Your | MAC - Mac
I was on the M-F honor roll for October, 2006.
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narf1899

 
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Member Since: Feb 05, 2007
Posts: 465
narf1899 is a jewel in the roughnarf1899 is a jewel in the rough
Mac Specs: iMac 20" C2D 2.4 ghz 2gb iMac 20" C2D 2GB 256MB Graphics Macbook C2D 2GB Powermac G4 Dual 450

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yea that happens sometimes...my iMac came with 256mb of graphics memory instead of 128 for some reason...

iMac Aluminum 20" 2.4 ghz 2gb RAM 300gb HD
iMac 20" Core2duo 2gb 250gb
Macbook White Core2duo 2gb 80gb
Powermac G4 dual 450
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bryphotoguy

 
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Member Since: Feb 02, 2007
Location: Chicago, IL
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Mac Specs: Quad 2.8GHz Mac Pro, Edge iPhone

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Yea, my Macbook came with 1GB RAM instead of 512MB. Sweet little free upgrades!! Nothing extra came with my iMac. :-(
Bryan


January 2008 Member of the Month
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unhappyending

 
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Member Since: Apr 24, 2007
Location: Yakima Washington
Posts: 9
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Mac Specs: iMac G3 350MHz, 256MB Ram, OS X 10.3.9

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Nice purchase. Enjoy it.
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gilesjuk

 
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I've hit a problem already, the infamous uneven backlight is present and I get the hum sound when I dim the backlight. I have set the backlight to full and used software to dim it to stop the sound.

I'm really thinking about returning it, I can't live with this as my main computer. I have sold a number of items to fund this and it has to be perfect. I replaced a 22 inch widescreen monitor which has more consistent backlighting.

I will be using this for graphics and photo editing, so having a third of the screen normal, a third with a slightly brownish tint and a third slightly dimmer than the rest is unacceptable.

I expected more from Apple.
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bryphotoguy

 
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Member Since: Feb 02, 2007
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Have you called Apple over the phone?
If you are going to return an open box item, you will be charged a decent 15% fee. I suggest calling them and complaining about your situation over the phone.
Personally, I haven't heard of this hum or backlight issue.
Bryan


January 2008 Member of the Month
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gilesjuk

 
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Some people's hearing just isn't going to detect it, but it's an annoying hum that induces a headache when I hear it.

Search on Apple forums, here's a thread on humming:

http://discussions.apple.com/click.j...sageID=3765726

Here's a thread on the uneven backlight on another site:

http://forums.macosxhints.com/archiv...p/t-62375.html

Trust me, it's unacceptable, I've had two LCD monitors and the iMac is inferior. It's simply not worth the price.

The humming is only at low backlight, My other LCD monitor did this too, but I was able to adjust the brightness and contrast to stop it. With the iMac you have no hardware controls to work around this.

If it was just the humming I'd be ok about it, but the uneven display is distracting.
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Alexis

 
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Member Since: Apr 20, 2006
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Mac Specs: Al iMac 20" 2.4Ghz Intel Core 2 Duo

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Leaving aside humming, the display should be perfect, as it is with every iMac I've seen.

If it isn't, get a replacement.
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gilesjuk

 
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Mac Specs: Black MacBook 2GB, Mac Pro 2.66Ghz 3GB X1900.

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It's a reconditioned one, I can't simply return it. I will have to call up and arrange a return. It'll cost me £60 but I can live with that.

I will get a refund and get a Mac pro instead, I just don't think I will get another integrated unit.

Wish me luck!
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bryphotoguy

 
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Member Since: Feb 02, 2007
Location: Chicago, IL
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If it's defective, they pay to pick it up. I purchased a iPod refurb (40GB V3 i think) and it crapped out 2 days later. I got it back and I would still having problems two weeks later. They paid to pickup the iPod, let me keep the dock/ wall charger and accessories and gave me a full refund. No questions asked. I was so happy, I went out the next day and bought the video iPod.
Just tell them of all your problems and you want to send it back for a refund. I wouldn't ask for exchange because that might look like buyers remorse (which will cost you.) Make sure you get your money and give it right back for the Mac Pro.
Bryan

Just make sure you get someone cool and understanding on the phone. If not, ask to be transferred or hangup and try again. It'll make life a billion times less complicated!

Good luck!!!


January 2008 Member of the Month
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