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  1. #1


    Member Since
    Mar 09, 2007
    Posts
    5
    keyboard problems
    I've had my new Imac for about 2 months, and I'm having problems with the keyboard. Certain keys keep repeating, though I'm a good typist and have never had this problem before. It happens even if I turn 'repeat' off in system preferences. I've even had the keyboard replaced by Apple, but this problem persists. I understand that this is an issue with the Imac. Is there a solution? Will a wireless keyboard solve this?

    Thanks

  2. #2

    narf1899's Avatar
    Member Since
    Feb 05, 2007
    Posts
    465
    Specs:
    iMac 20" C2D 2.4 ghz 2gb iMac 20" C2D 2GB 256MB Graphics Macbook C2D 2GB Powermac G4 Dual 450
    have u tried plugging the keyboard in all the different USB ports on ur iMac? and try running a hardware scan and repair disk permissions..
    iMac Aluminum 20" 2.4 ghz 2gb RAM 300gb HD
    iMac 20" Core2duo 2gb 250gb
    Macbook White Core2duo 2gb 80gb
    Powermac G4 dual 450

  3. #3


    Member Since
    Mar 09, 2007
    Posts
    5
    Quote Originally Posted by narf1899 View Post
    have u tried plugging the keyboard in all the different USB ports on ur iMac? and try running a hardware scan and repair disk permissions..

    I'll try this, but I have no idea why this would make a difference. Surely the problem is in the keyboard? Thanks for the suggestion, though.

    Onno

  4. #4

    Kilted1's Avatar
    Member Since
    Sep 22, 2006
    Location
    Norway
    Posts
    1,133
    Specs:
    2 iMacs 17+20" 2.16GHz 2GB RAM 500MB HDD 256MB Graphic card. 60Gig 5th gen iPod with Video
    As far as I know you don't have to use an Apple keyboard. If after you have done the above you still have the problem. Try a non Apple keyboard to see if that helps

  5. #5


    Member Since
    Mar 09, 2007
    Posts
    5
    I could buy a non-Apple keyboard. But why isn't Apple fixing this problem? My computer is only a couple of months old. In every other way it is brilliant and I'm very happy with it. But multiple repeating keys is a serious annoyance, and there's clearly a real problem here. I wish it were being addressed some way by Apple.

    Onno

  6. #6

    Kilted1's Avatar
    Member Since
    Sep 22, 2006
    Location
    Norway
    Posts
    1,133
    Specs:
    2 iMacs 17+20" 2.16GHz 2GB RAM 500MB HDD 256MB Graphic card. 60Gig 5th gen iPod with Video
    I suggest not buying a new keyboard but surely you could borrow one to see if the keyboard is the source of your problem

    If it's only a few months old Ring Apple get another new one

  7. #7

    Alexis's Avatar
    Member Since
    Apr 20, 2006
    Posts
    2,255
    Specs:
    Al iMac 20" 2.4Ghz Intel Core 2 Duo
    Are you up to date? One of the software updates fixed keyboard problems a while back.

    What software is the problem occurring in? Everything?

  8. #8


    Member Since
    Mar 09, 2007
    Posts
    5
    Yes, I am up to date. Auto update is on, and I've tried manually updating as well. Is there a specific patch I should look for?

    The problem occurs in just about every program, so far as I can tell--Word, Eudora, Safari.

    Thanks,
    Onno

  9. #9

    christm's Avatar
    Member Since
    Dec 18, 2005
    Location
    Devon, England
    Posts
    2,288
    Specs:
    ibook g4, imac 2ghz c2d, mbp 2.4ghz c2d - 10.5.1
    as others have said check the keyboard in another USB port or try a different keybored. if not ring apple or take it in.,

  10. #10
    MacHeadCase
    Guest
    Yes that keyboard is still under warranty so take it back to Apple and ask for a replacement.

    I think others suggested to try another keyboard to see if the problem lies with the USB port or with the keyboard, not that you buy a new one to replace the seemingly faulty one that came with your Mac.

    It's just a basic troubleshooting procedure, eliminating hardware components and stuff. :girl:

  11. #11


    Member Since
    Mar 09, 2007
    Posts
    5
    I've replaced the keyboard already, and the problem persists, as I said in my initial post. This is why I'm confused. It could be a persistant keyboard problem, or a software problem. I've tried different USB ports. I've turned off the repeating key feature in system preferences. None of this makes any difference. Has anybody else had this problem? Has anyone else solved it?

    Thanks,
    Onno

  12. #12


    Member Since
    Mar 27, 2007
    Posts
    1
    I have the same issue with my new iMac 24". It seems like it's a physical property of the keyboard to me, as if the keys wobbles slightly, making contact twice when you really push the button only once. Or something. I thought I'd get used to it, but... maybe not?

  13. #13

    MartinS's Avatar
    Member Since
    Nov 02, 2006
    Location
    Bournville, UK
    Posts
    663
    If you want an alternative to the Apple keyboard the Macally IceKey is excellent. It has scissor-switch keys with very little travel, and is a joy to use. It doesn't come in wireless flavour, but is well worth that extra cable.
    www.martinsketchley.co.uk

    2011 21.5-inch i5 iMac
    Mid-2009 13-inch MacBook Pro

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