New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
Apple Desktops Discussion of Apple's desktop machines including Mac Pro, iMac, Power Mac, and mini

iMac - iMac G5 problems


Post Reply New Thread Subscribe

 
Thread Tools
TonyTK1

 
Member Since: Feb 25, 2007
Posts: 5
TonyTK1 is on a distinguished road

TonyTK1 is offline
Hello,

If anyone can help me or offer any advice I will be very happy.

I have a G5 iMac. 1st Generation that I bought in November of 2004. Everything was working great for 2 years. Back in the Fall it would randomly shut off. Completely turn off without any warning. I was doing research and found that Apple was replacing logic boards for this very issue if it was a 1st generation G5 iMac which mine was. I went to the Apple store, they replaced the logic board and everything was fine and dandy.

Then a week or so later my iMac would start randomly going into sleep mode. If I activated the mouse or kb, it would go back in sleep mode in a matter of minutes if not seconds. I would not be able to use the computer again for a few hrs. I brought my iMac back to the Apple store and the Mac Genius pressed the SMU button and did some firmware updates. Played around with it at the store, nothing happened so I took it home. But then it started doing it again. Went back to the store again and a different Mac Genius reinstalled Tiger. It went into sleep mode in the store. He then took out the non-apple memory. That didn't work either. So he checked it in and I had my computer back in 3 days. They told me they replaced the power supply and they stressed it out for a day and it did not have any problems. I brought it home and everything was working great for 1 week. Then I was prompted to updated my Tiger software to I believe 10.4.8 which I did. Ever since it has had the same problems....:radioacti

So I've had my power supply replaced, my logic board replaced. They tested it w/o non-apple memory, they put the original Tiger on it.....still not working. I'm very frustrated and don't know what is causing this. Seems like the Mac Geniuses are just as confused as me.

Does anyone have any suggestions? I thought if I reinstalled Tiger that might work but who knows for sure since when it was done in the store it was still having problems until they replaced the power supply. Is it a bad power supply?? bad hard drive?

I'm getting to the point where I might need to buy something new and perhaps not a Mac (this is my first).
QUOTE Thanks
MacHeadCase
Guest
 
Posts: n/a

Sounds like you should contact Apple about this.

I know there was a recall for iMac G5s first generation as they had big issues. I looked at the Apple Support site and all I could find is this: iMac G5 Repair Extension Program for Power Supply Issues so look at the serial number and even though the site says:

Quote:
...were sold between approximately May 2005 and October 2005 and feature a 20-inch display and 2.0GHz G5 processor.
Hah! Another search brought this page: iMac G5 Repair Extension Program for Video and Power Issues: Frequently Asked Questions and I think this is the recall that includes the first gen.
QUOTE Thanks
mikey

 
Member Since: Jan 09, 2007
Posts: 20
mikey is on a distinguished road

mikey is offline
I had the same problems with my 1st gen iMac G5. Had the power supply replaced about 3 weeks ago (no charge) and things have been fine since. Can't comment yet on long-term, but as the months go by, we'll see.
QUOTE Thanks
christm

 
christm's Avatar
 
Member Since: Dec 18, 2005
Location: Devon, England
Posts: 2,295
christm is a jewel in the roughchristm is a jewel in the roughchristm is a jewel in the rough
Mac Specs: ibook g4, imac 2ghz c2d, mbp 2.4ghz c2d - 10.5.1

christm is offline
probs something to do with some of the 1st gen imac power supplies as 'macheadcase' linked to
QUOTE Thanks
swifty

 
Member Since: Nov 21, 2006
Posts: 13
swifty is on a distinguished road

swifty is offline
yes, it's the powersupply and logicboard problem. I see it all the time. Apple has it covered with their extended warranty (just for that problem though) in the g5 imac.

12" ibook G4 1.33ghz - 1GB ram - 40gb hdd
QUOTE Thanks
TonyTK1

 
Member Since: Feb 25, 2007
Posts: 5
TonyTK1 is on a distinguished road

TonyTK1 is offline
Quote:
Originally Posted by MacHeadCase View Post
Sounds like you should contact Apple about this.

I know there was a recall for iMac G5s first generation as they had big issues. I looked at the Apple Support site and all I could find is this: iMac G5 Repair Extension Program for Power Supply Issues so look at the serial number and even though the site says:
Yes I know. I have had my logic board and power supply replaced because of the issues I was having and because my iMac was a 1st gen G5 that matched the serial numbers they were looking for. Still having problems however.
QUOTE Thanks
MacHeadCase
Guest
 
Posts: n/a

I think you should take it back. I've heard of people getting new machines if a Mac has to have the same repair three or four times.
QUOTE Thanks
christm

 
christm's Avatar
 
Member Since: Dec 18, 2005
Location: Devon, England
Posts: 2,295
christm is a jewel in the roughchristm is a jewel in the roughchristm is a jewel in the rough
Mac Specs: ibook g4, imac 2ghz c2d, mbp 2.4ghz c2d - 10.5.1

christm is offline
yh you never know your luck !
QUOTE Thanks
Alexis

 
Alexis's Avatar
 
Member Since: Apr 20, 2006
Posts: 2,255
Alexis is a jewel in the roughAlexis is a jewel in the roughAlexis is a jewel in the rough
Mac Specs: Al iMac 20" 2.4Ghz Intel Core 2 Duo

Alexis is offline
You might get a Core2 Duo!

Bear in mind that my iMac went to sleep and never woke after one of the Tiger upgrades. I restarted and it has never done it again.
QUOTE Thanks
christm

 
christm's Avatar
 
Member Since: Dec 18, 2005
Location: Devon, England
Posts: 2,295
christm is a jewel in the roughchristm is a jewel in the roughchristm is a jewel in the rough
Mac Specs: ibook g4, imac 2ghz c2d, mbp 2.4ghz c2d - 10.5.1

christm is offline
Quote:
Originally Posted by Alexis View Post
You might get a Core2 Duo!
i doubt it but dead lucky if you do. i would guess they would just replace the part needed.
QUOTE Thanks
TonyTK1

 
Member Since: Feb 25, 2007
Posts: 5
TonyTK1 is on a distinguished road

TonyTK1 is offline
Quote:
Originally Posted by christm View Post
i doubt it but dead lucky if you do. i would guess they would just replace the part needed.
They have replaced 2 parts. The logic board and the Power supply. Unless those parts are duds.....this is frustrating and the fact that I have to constantly go to the apple store makes it worse. I feel like getting a PC with all these problems my Mac has caused me.
QUOTE Thanks
JacobC1983

 
Member Since: Nov 27, 2006
Posts: 11
JacobC1983 is on a distinguished road

JacobC1983 is offline
lol.. thats funny that you say that.. I switched to mac from all the problems pc has caused... computer nerds just can't win
QUOTE Thanks
swifty

 
Member Since: Nov 21, 2006
Posts: 13
swifty is on a distinguished road

swifty is offline
I see that 3-4 times a day. g5 with power issues like spontaneous shut downs and not coming back out of sleep mode are the logic board and power supply more than 90% of the time. Apple covers them even when you are outside of applecare protection with their extended warranty program (just for this specific problem) for these models. (as mentioned above)

12" ibook G4 1.33ghz - 1GB ram - 40gb hdd
QUOTE Thanks
christm

 
christm's Avatar
 
Member Since: Dec 18, 2005
Location: Devon, England
Posts: 2,295
christm is a jewel in the roughchristm is a jewel in the roughchristm is a jewel in the rough
Mac Specs: ibook g4, imac 2ghz c2d, mbp 2.4ghz c2d - 10.5.1

christm is offline
keep with it as you have just had some VERY bad luck and i hope your experience will get a lot better in the future.
QUOTE Thanks

Post Reply New Thread Subscribe


« Help me switch | g4 PSU question (of compatibility) »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
imac mac osx 10.0.3 privileges problems floydloretta Apple Desktops 3 12-09-2006 12:46 PM
Recall problems with 20" iMac ?? Smethers Apple Desktops 19 09-11-2006 01:18 PM
problems with new imac iry Apple Desktops 1 08-04-2006 06:56 PM
iMac G5 Startup Problems Zedaine Apple Desktops 3 02-16-2006 01:44 AM
iMac startup problems aussiemac Apple Desktops 7 10-17-2004 08:20 PM

All times are GMT -4. The time now is 04:01 PM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?