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Apple Desktops Discussion of Apple's desktop machines including Mac Pro, iMac, Power Mac, and mini

mini - Attn: Intel mini users...


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devin_c_co
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So this morning I called Apple to ask about a stuck pixel on an iMac and what their repair/replacement policy is. The rep said that if it does develop even 1 stuck pixel, that I could call it in and get it fixed. He then asked me what I would be using the system for. I told him basic office stuff, some Photoshop, etc. He actually advised me to look further into the mini. It won't be quite as powerful as the iMac, but it shouldn't be that huge of a difference, especially since I'm not running any major apps.

So I started playing with configurations on the mini. Since the largest HD for the mini is 160GB (for $200!!! ), I'd need to go with an external drive for additional storage. My current 160GB drive only has 3GB free on it. So I was thinking just get the 80GB drive, and a pair of 320GB external drives for storage/backup. So the 1.8 mini with 2GB or RAM comes to $1049, the external drives about $250 - $300, 20" WS LCD $275 - $350, keyboard and mouse $40, the price is up around $1600. A little more than a base 20" iMac. Ugh... But that would give me a monitor that I could use for the future. The iMac on the other hand would have a little better performance, and I could get away with 1 external drive for backup, at least for now. Plus I wouldn’t have to go out and find a monitor, keyboard, and mouse. Ugh… What to do, what to do….
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D3v1L80Y

 
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Quote:
Originally Posted by devin_c_co
So this morning I called Apple to ask about a stuck pixel on an iMac and what their repair/replacement policy is. The rep said that if it does develop even 1 stuck pixel, that I could call it in and get it fixed.
Don't count on that.

Apple Support Article: About LCD display pixel anomalies
Quote:
Originally Posted by Apple Article
With the millions of subpixels on a display, it is quite possible to have a low number of faulty transistors on an LCD. Therefore, a certain number of subpixel anomalies is considered acceptable. Rejecting all but perfect LCD panels would significantly increase the retail price for products using LCD displays. These factors apply to all manufacturers using LCD technology--not just Apple products.
One dead pixel isn't going to get you an instant repair.
This isn't to say that if you suddenly develop mass quantitites of dead pixels that Apple won't repair/replace it... I just wanted to make sure you understood the actual policy and not go by something a phone/sales rep said.
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