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  1. #1


    Member Since
    Dec 24, 2012
    Posts
    14
    Cable wireless and iMac
    Just moved and had cable TV and wireless internet service installed. But my iMac won't connect to the internet. What am I missing?

  2. #2

    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
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    34,861
    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    So much ground to cover here:

    - Moving to a new place
    - possibly a new cable provider than you had before
    - possibily new equipment than you had previously (new cable modem, new WiFi router, etc.)

    The problems may not even be related to your iMac. I would be 500% sure that the issue has nothing to do with the new cable provider or their equipment (and the settings)...before thinking it's the iMac.

    I'm assuming your iMac worked fine at your previous location...so the big changes seem to be the new location/equipment...and the settings related to that equipment.

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  3. #3


    Member Since
    Dec 24, 2012
    Posts
    14
    Thanks for responding, Nick. I switched from ATT UVERSE to regular cable connection. With ATT there was a router in my office. But the Time Warner Cable installer said I should be able to pick up internet in my office from the living room, which is where their modem is. I tried to find a way to log in to the new network, but iMac didn't even ask the question, and I can't seem to find where to change the network on system preferences.
    Last edited by MTZ1949; 06-08-2014 at 07:51 PM. Reason: Added information

  4. #4


    Member Since
    Dec 24, 2012
    Posts
    14
    Nick, I just tried again and was able to switch networks, log in and now I'm in. Thanks for your response. Greatly appreciate it. Have a nice Sunday evening.

  5. #5

    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    34,861
    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    Quote Originally Posted by MTZ1949 View Post
    Nick, I just tried again and was able to switch networks, log in and now I'm in. Thanks for your response. Greatly appreciate it. Have a nice Sunday evening.
    Great to hear. Looks like you found the "magic setup"! After the first successful time...it's always much easier!

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

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