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  1. #1


    Member Since
    Jun 02, 2014
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    7
    iMac stops respnding after streaming video
    I have a 21" iMac from 2009 running Mavericks...never had any issues up until recently when the computer stops responding after watching streaming videos for some time.

    I use a combination of Firefox and Chrome.

    Lets say after 20 minutes, the first thing that happens is that web pages stop loading. The second is that if I scroll my mouse over to the finder bar or the lower dock, the spinning wheel of death comes up.

    I thought maybe it was a flash issue, so i downgraded from Flash 13 to 12....but still having the issue. These symptoms started happening like 2 weeks ago.

    anyone have any solutions? Thanks

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
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    48,236
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    Boot your iMac to its recovery partition: hold down command + r and keep holding until you see the Apple. Once in recovery, select "Utilities" and verify the hard drive. Let us know the result and we'll go from there.

  3. #3


    Member Since
    Jun 02, 2014
    Posts
    7
    Not sure the exact bit of information you're looking for, but heres what I got:

    320 GB WDC WD3200AAJS-40H3A0
    SMART Status: Verified
    Partition Map Scheme: GUID Partition Table
    Connection Bus SATA

    Let me know if this is good enough or if you need more information.
    Thanks

  4. #4

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
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    48,236
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    That's fine, it appears your hard drive is OK. We needed to check that first before moving on to try something else.

    Several other things to look at: How much memory does your iMac have? And how much hard drive space is free? More memory always helps and the more free hard drive space you have, the faster things generally move.

    We recommend using the free maintenance and cleanup tool "OnyX" to clean caches, and do many other things that help to optimize your Mac. You can download OnyX from here.

    You may receive a warning from "Gatekeeper" about opening OnyX and installing it. Just right click on the file and select open. It's safe and we recommend using it. Run it in full automatic mode.

  5. #5


    Member Since
    Jun 02, 2014
    Posts
    7
    I have 5Gigs of RAM....theres about 100Gigs of hard drive space left. Its not a matter of space or "moving along"....because once the spinwheel pops up, theres no coming out of it without a restart

    Im almost positive its the Flash thats causing the issue. I have been running my computer now for the past 24 hours and havent had an issue yet. Prior to that i was streaming youtube videos and such on chrome and firefox....and it would crash.

    Im going to run onyx anyway

  6. #6

    pigoo3's Avatar
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    May 20, 2008
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    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    Quote Originally Posted by carzaddict View Post
    I have 5Gigs of RAM....theres about 100Gigs of hard drive space left. Its not a matter of space or "moving along"....because once the spinwheel pops up, theres no coming out of it without a restart
    Overall...how often would you say you restart/reboot this computer (under regular conditions)?

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  7. #7


    Member Since
    Jun 02, 2014
    Posts
    7
    id say maybe once a week ill restart

  8. #8


    Member Since
    Oct 16, 2010
    Location
    Brentwood Bay, BC, Canada
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    Quote Originally Posted by chscag View Post
    Boot your iMac to its recovery partition: hold down command + r and keep holding until you see the Apple. Once in recovery, select "Utilities" and verify the hard drive. Let us know the result and we'll go from there.

    I maybe a bit OT here, but I'm curious why it's so often mentioned in these forums to boot from the recovery partition and run Utilities when the verify options and results are readily available with Disk Utility in a normal boot.

    Maybe I'm missing something, but why use the extra step. As long as no 'Repair" is needed, but a Verify would let the user know if any Repair was needed.

  9. #9

    pigoo3's Avatar
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    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    Quote Originally Posted by pm-r View Post
    I maybe a bit OT here, but I'm curious why it's so often mentioned in these forums to boot from the recovery partition and run Utilities when the verify options and results are readily available with Disk Utility in a normal boot.

    Maybe I'm missing something, but why use the extra step. As long as no 'Repair" is needed, but a Verify would let the user know if any Repair was needed.
    You answered your own question. If a "repair" is needed…then it can be performed. Plus…it's just fundamentally a better idea/procedure to work from a separate volume if another volume is suspected of having a problem.

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  10. #10

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
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    48,236
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    Maybe I'm missing something, but why use the extra step. As long as no 'Repair" is needed, but a Verify would let the user know if any Repair was needed.
    Conversely, if a repair is needed you have to perform the extra step anyway - right? So why not take the extra 10 seconds or so and boot to recovery?

    I maybe a bit OT here,
    Yep. But we understand and it was a good question.

  11. #11

    pigoo3's Avatar
    Member Since
    May 20, 2008
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    34,542
    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    Mostly it's a "What came first…the chicken or the egg?"

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  12. #12

    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Location
    Modesto, Ca.
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    28,899
    Specs:
    iMac 2010 27" QuadI7 OSX10.11, iMac 2008 OSX10.11, MBP Late2011OSX10.11 , iPad Air, iPhone 3GS
    When that happens if you can run Activity Monitor in Applications/Utilities. Check RAM usage.

    The times I have had that happen on my late 2007 iMac was the browser took all available RAM viewing video using Flash. Simply closing the browser released the Ram and system was fine again. It tends to happen for me doing a lot of videos in a row with my iMac due to only 4GB RAM and Flash sucking up all RAM.

  13. #13


    Member Since
    Jun 02, 2014
    Posts
    7
    Quote Originally Posted by dtravis7 View Post
    When that happens if you can run Activity Monitor in Applications/Utilities. Check RAM usage.

    The times I have had that happen on my late 2007 iMac was the browser took all available RAM viewing video using Flash. Simply closing the browser released the Ram and system was fine again. It tends to happen for me doing a lot of videos in a row with my iMac due to only 4GB RAM and Flash sucking up all RAM.
    ill see what I can do. the problem is, once it happens...the whole computer locks up and I cant do anything.

  14. #14


    Member Since
    Jun 02, 2014
    Posts
    7
    I did the onyx cleanup stuff......still having the issue.

    any other ideas?

  15. #15


    Member Since
    Jun 02, 2014
    Posts
    7
    bump!

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