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  1. #1

    Member Since
    Nov 29, 2012
    can't access Time Machine backup
    My imac computer was replaced recently. Now I cannot access backed up files from the previous machine.

    The message time machine "xxx folder canít be opened because you donít have permission to see its contents"


  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Keller, Texas
    2017 27" iMac, 10.5" iPad Pro, iPhone 6s+, iPhone 7+, Numerous iPods, High Sierra
    Welcome to the Mac Forums.

    In order to use your Time Machine backup drive for restoring to the new hard drive do this:

    Mount the drive on your desktop. Right click on the drive and select "Get Info". At the bottom of the box that opens you'll see a small lock. Click on the lock and enter your admin password. The lock should open. Go to the Sharing and Permissions section (above the lock) and change the permissions to read and write for the System. Now try again to use TM to restore your data to the new drive.

    Let us know if this works for you.

  3. #3

    Member Since
    Nov 29, 2012
    "System" is not listed as an option under "Name" in Sharing & Permissions. I changed the user names that were there to read & write. When I go to save the changes, the computer says "applying privileges to "Elements" (the external drive) but that step never completes...

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