Yet another Drive problem

cajuntec · cajuntec #1 (**permalink**)

11-25-2012, 09:23 PM

OK. I just got my 1T hard-drive replaced under warranty on my iMac 27 back in October. I learned a hard lesson - have a back-up. So I bought a G Drive mini (500GB), and hooked it up. It's worked fine for the last month. Now all of a sudden, I keep getting pop-ups saying that Time Machine cannot perform a backup because the file couldn't be created, or something to that effect.

I clicked on Time Machine, and I was in no-mans land. Nothing worked. No back, no forward, no escaping. I had to shut down my computer via the power button (I know, not the preferred way of shutting down), because I couldn't get out of the frozen Time Machine screen.

I tried to eject the G Drive mini, but it said that a program was using it. I forced an eject. I reconnected it and it popped right back up and did a backup immediately. Worked fine for almost 12 hours. Then this morning, back to the same problem.

I repeated all the previous steps, but now the G Drive mini won't even show up at all.

Suggestions?

All the best,
Glenn

chscag · chscag #2 (**permalink**)

11-25-2012, 09:33 PM

I suspect the drive may be defective. If the G drive is covered by warranty (it should be) I would contact the manufacturer and ask for an RMA. You've probably used it too long to be able to return it from where you purchased it.

chscag #2 (permalink)
Member Since: Jan 23, 2008 Location: Fort Worth, Texas Posts: 42,626 Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, Yosemite	11-25-2012, 09:33 PM I suspect the drive may be defective. If the G drive is covered by warranty (it should be) I would contact the manufacturer and ask for an RMA. You've probably used it too long to be able to return it from where you purchased it. COMMUNITY RULES Writing a Quality Post
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cajuntec #1 (permalink)
Member Since: Oct 20, 2012 Posts: 3	11-25-2012, 09:23 PM OK. I just got my 1T hard-drive replaced under warranty on my iMac 27 back in October. I learned a hard lesson - have a back-up. So I bought a G Drive mini (500GB), and hooked it up. It's worked fine for the last month. Now all of a sudden, I keep getting pop-ups saying that Time Machine cannot perform a backup because the file couldn't be created, or something to that effect. I clicked on Time Machine, and I was in no-mans land. Nothing worked. No back, no forward, no escaping. I had to shut down my computer via the power button (I know, not the preferred way of shutting down), because I couldn't get out of the frozen Time Machine screen. I tried to eject the G Drive mini, but it said that a program was using it. I forced an eject. I reconnected it and it popped right back up and did a backup immediately. Worked fine for almost 12 hours. Then this morning, back to the same problem. I repeated all the previous steps, but now the G Drive mini won't even show up at all. Suggestions? All the best, Glenn
	QUOTE Thanks

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