New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus • Advice and insight from world-class Apple enthusiasts • Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
Apple Desktops Discussion of Apple's desktop machines including Mac Pro, iMac, Power Mac, and mini

Flashing folder


Post Reply New Thread Subscribe

 
Thread Tools
Bwight

 
Member Since: Oct 19, 2012
Posts: 5
Bwight is on a distinguished road

Bwight is offline
I installed a new hard drive on my 27 inch imac. The new hard drive was the exact same make and model as the original. When I try to boot from the installation cd, I can click the arrow to start the installation and then it freezes and never goes beyond that point. Can anyone help me, please?

I inserted the cd into a different computer, got some info from it and when I inserted into the original computer while holding down the "D" it says that Apple Hardware test does not support this machine.
QUOTE Thanks
louishen

 
louishen's Avatar
 
Member Since: Oct 22, 2007
Location: London
Posts: 8,951
louishen has a brilliant futurelouishen has a brilliant futurelouishen has a brilliant futurelouishen has a brilliant futurelouishen has a brilliant futurelouishen has a brilliant futurelouishen has a brilliant futurelouishen has a brilliant futurelouishen has a brilliant futurelouishen has a brilliant futurelouishen has a brilliant future
Mac Specs: Mac Mini Core i7 2012 | White 2009 MacBook 2 Ghz | 733 Mhz G4 Quicksilver

louishen is offline
Are you using an installation CD from another mac?

Member of the Month September 2008 & August 2012 | Found advice useful? – use the rep system
QUOTE Thanks
Bwight

 
Member Since: Oct 19, 2012
Posts: 5
Bwight is on a distinguished road

Bwight is offline
Installation discs are from the same iMac.
QUOTE Thanks
pigoo3

 
pigoo3's Avatar
 
Member Since: May 20, 2008
Location: U.S.
Posts: 28,175
pigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond repute
Mac Specs: 13" MB 2.4ghz, 2gig ram, OS 10.7.5

pigoo3 is offline
Quote:
Originally Posted by Bwight View Post
I installed a new hard drive on my 27 inch imac. The new hard drive was the exact same make and model as the original. When I try to boot from the installation cd, I can click the arrow to start the installation and then it freezes and never goes beyond that point. Can anyone help me, please?

I inserted the cd into a different computer, got some info from it and when I inserted into the original computer while holding down the "D" it says that Apple Hardware test does not support this machine.
Two possible problems here:

1. Did you format the new HD for use with a Macintosh computer?
2. What model 27" iMac is this?

If it is a newer model iMac (newer than 2009)…replacing the HD is not a simple as you might think.

- Nick

- Too many "beachballs", read this: Beachballs
- Computer seems slower than it used to? Read this for some slow computer tips: Speedup
- Almost full hard drive? Some solutions. Out of Space
- Apple Battery Info. Battery
QUOTE Thanks
Bwight

 
Member Since: Oct 19, 2012
Posts: 5
Bwight is on a distinguished road

Bwight is offline
I didn't format the HD before installing....thought I could do that from the installation CD.
I purchased the machine in December of 2010.
QUOTE Thanks
pigoo3

 
pigoo3's Avatar
 
Member Since: May 20, 2008
Location: U.S.
Posts: 28,175
pigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond repute
Mac Specs: 13" MB 2.4ghz, 2gig ram, OS 10.7.5

pigoo3 is offline
Quote:
Originally Posted by Bwight View Post
I purchased the machine in December of 2010.
Was this brand new model iMac at the time?

Folks buy used iMacs all the time…so knowing that this computer was purchased December, 2010 is unclear.

If it was a new computer model at the time…like I mentioned…installing a new HD is not as easy as it would have been in older model iMac's.

Apple made things more complicated. The HD on newer model iMac's has a special cable with one extra plug for a thermo-sensor. If the new HD is not the correct type (with an extra fitting for the extra cable plug)…then the fan/fans on the iMac will not operate correctly.

- Nick

- Too many "beachballs", read this: Beachballs
- Computer seems slower than it used to? Read this for some slow computer tips: Speedup
- Almost full hard drive? Some solutions. Out of Space
- Apple Battery Info. Battery
QUOTE Thanks
Bwight

 
Member Since: Oct 19, 2012
Posts: 5
Bwight is on a distinguished road

Bwight is offline
Sorry, I did purchase the machine new directly from Apple at the end of 2010. When I swapped out the hard drives there was the thermo-sensor plug present and I attached it. The hard drive I purchased was exactly like the one in the machine.....I did that so that installation would be as simple as possible. I'm not real computer savvy but I figured I was smart enough to follow directions.....obviously I'm not.

10.4 wouldn't be shipping on new machines in 2010 would it? I tried the discs I thought were to my 27 inch on this computer (an older silver iMac hand me down the kids use) and the hardware test worked. Seems that I have the discs for every mac I've ever owned EXCEPT for the 27 inch. No idea what to do now.
QUOTE Thanks
pigoo3

 
pigoo3's Avatar
 
Member Since: May 20, 2008
Location: U.S.
Posts: 28,175
pigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond repute
Mac Specs: 13" MB 2.4ghz, 2gig ram, OS 10.7.5

pigoo3 is offline
Quote:
Originally Posted by Bwight View Post
Sorry, I did purchase the machine new directly from Apple at the end of 2010.
No problems. It's just good to be 100% that we were talking about a brand new 2010 model (when you bought it)…rather than a "new to you" used model bought in 2010.

Quote:
Originally Posted by Bwight View Post
When I swapped out the hard drives there was the thermo-sensor plug present and I attached it. The hard drive I purchased was exactly like the one in the machine.....I did that so that installation would be as simple as possible. I'm not real computer savvy but I figured I was smart enough to follow directions.....obviously I'm not.
Great to hear this. Many folks aren't aware of this added complexity with the hard drive in newer iMac models. Getting an exact HD replacement makes it easy.

Quote:
Originally Posted by Bwight View Post
10.4 wouldn't be shipping on new machines in 2010 would it? I tried the discs I thought were to my 27 inch on this computer (an older silver iMac hand me down the kids use) and the hardware test worked. Seems that I have the discs for every mac I've ever owned EXCEPT for the 27 inch. No idea what to do now.
Nope…no OS 10.4 for a 2010 iMac. A 2010 iMac would have shipped with 10.6. You either need to find your 27" iMac's original disks…or call Apple (corporate offices…not an Apple Store)…to get a 10.6 install disk. 10.6 install disks are no longer sold (online or at the Apple Stores)…so you have to call Apple. So it would REALLY benefit you to find those 27" iMac disks.

- Nick

- Too many "beachballs", read this: Beachballs
- Computer seems slower than it used to? Read this for some slow computer tips: Speedup
- Almost full hard drive? Some solutions. Out of Space
- Apple Battery Info. Battery
QUOTE Thanks
Bwight

 
Member Since: Oct 19, 2012
Posts: 5
Bwight is on a distinguished road

Bwight is offline
Thank you very much for your help. I appreciate how quick people were willing to jump in and help. I will definitely give Apple a call for the discs as soon as possible. Again, I can't thank you enough for all the help I was given.
QUOTE Thanks
pigoo3

 
pigoo3's Avatar
 
Member Since: May 20, 2008
Location: U.S.
Posts: 28,175
pigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond repute
Mac Specs: 13" MB 2.4ghz, 2gig ram, OS 10.7.5

pigoo3 is offline
Quote:
Originally Posted by Bwight View Post
Thank you very much for your help. I appreciate how quick people were willing to jump in and help. I will definitely give Apple a call for the discs as soon as possible. Again, I can't thank you enough for all the help I was given.
You're more than welcome…it's what we do! I'm glad we were able to figure things out!

- Nick

- Too many "beachballs", read this: Beachballs
- Computer seems slower than it used to? Read this for some slow computer tips: Speedup
- Almost full hard drive? Some solutions. Out of Space
- Apple Battery Info. Battery
QUOTE Thanks

Post Reply New Thread Subscribe


« Need an effective method to swap everything from an old iMac to a new iMac | iMac 27 and 21.5 hard drive failure - Frustrated »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
Finder won't start laurag OS X - Operating System 5 04-13-2012 06:46 PM
eMac folder with question mark flashing, won't boot Gunny007 OS X - Operating System 11 09-17-2010 10:46 PM
HELP ...Flashing ? folder on leopard boot up gilvie OS X - Operating System 1 06-28-2008 11:23 AM
flashing file folder on startup Neo Switcher Hangout 11 10-23-2007 07:16 AM
Internet help ( quick) watzup Switcher Hangout 8 09-22-2006 10:07 AM

All times are GMT -4. The time now is 11:41 PM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?