Results 1 to 11 of 11
  1. #1
    dna48363
    Guest
    Sys Profiler says 256 memory, I paid for 512...
    I bought my iMac a day or two ago from the Apple Store and waited two hours while it was upgraded to having 512 memory (instead of the factory-installed 256.) So now I'm at home with it and I look in the System Profiler and it tells me that there is only a 256 "DIMM" installed. I have an empty 512 box that they returned to me and a receipt showing I purchased it. What do you think?

    I tried to add a screenshot, but I'm new to Mac...so...

  2. #2
    jasonr
    Guest
    Quote Originally Posted by dna48363
    I bought my iMac a day or two ago from the Apple Store and waited two hours while it was upgraded to having 512 memory (instead of the factory-installed 256.) So now I'm at home with it and I look in the System Profiler and it tells me that there is only a 256 "DIMM" installed. I have an empty 512 box that they returned to me and a receipt showing I purchased it. What do you think?

    I tried to add a screenshot, but I'm new to Mac...so...
    Open it up to see if it's there. Maybe you need to reinstall it.
    make sure it snaps in tight and even.

  3. #3
    dna48363
    Guest
    I did, but I don't think it said 256 or 512 anywhere on it. How would I reinstall it? Sorry, like I said, I'm new to Macs. (I've barely learned copy/paste!)

  4. #4

    Padawan's Avatar
    Member Since
    Jul 21, 2003
    Location
    Coruscant, Galactic Republic
    Posts
    1,185
    Specs:
    14" iBook G3 900/640/40 _ _ Power Macintosh G3 All-In-One 315/768/20 _ _ 20 GB iPod
    ~ Support the LANCE ARMSTRONG FOUNDATION -- LAF.org ~

    Do you drive a Civic, Del Sol, or Integra & want more power & tighter steering feel? Click here for my inexpensive DIY Power-Steering Removal Kits.

  5. #5
    dna48363
    Guest
    Thanks, I'll give it a try and let you know...

  6. #6
    dna48363
    Guest
    Okay I tried removing it and re-inserting it and nothing happened. JSo you know: I checked that the memory I have is indeed the correct type. I'm going to open it once more because I migh not have pushed it in enough (I just saw something in that PDF about the metal tabs.)

  7. #7
    dna48363
    Guest
    No luck.
    Here's what it says in System Profiler.
    DIMM0/J22 EMPTY
    DIMM1/J20 256MB DDR SDRAM PC2700U-25330

    Thanks for your help!

  8. #8

    Padawan's Avatar
    Member Since
    Jul 21, 2003
    Location
    Coruscant, Galactic Republic
    Posts
    1,185
    Specs:
    14" iBook G3 900/640/40 _ _ Power Macintosh G3 All-In-One 315/768/20 _ _ 20 GB iPod
    Quote Originally Posted by dna48363
    No luck.
    Here's what it says in System Profiler.
    DIMM0/J22 EMPTY
    DIMM1/J20 256MB DDR SDRAM PC2700U-25330

    Thanks for your help!
    Honestly, since they were the ones who did the initial install, I'd take the machine back to the store with the receipt, memory box, etc., and explain to them the problem you're having. If the store is far from your house, I'd at the very least give them a call. Just out of curiosity, what does profiler indicate when you completely remove the chip and boot the machine?
    ~ Support the LANCE ARMSTRONG FOUNDATION -- LAF.org ~

    Do you drive a Civic, Del Sol, or Integra & want more power & tighter steering feel? Click here for my inexpensive DIY Power-Steering Removal Kits.

  9. #9
    dna48363
    Guest
    I took out the RAM and started it and the profiler says the exact same thing. So could the memory be bad? Or could the computer be bad? I guess I'll call the store. I hope I don't have to go it..its the day after Thanksgiving and its located in a huge mall!

  10. #10
    dna48363
    Guest
    I called and they said to bring in the computer in a day or two (because they're very busy today.) However, when I looked online at the store, the memory for the computer I have has a different model number (M9002G/A) than the memory the Apple Online Store says I should buy for my computer. Is it possible I have the wrong memory?

  11. #11
    jasonr
    Guest
    Quote Originally Posted by dna48363
    I called and they said to bring in the computer in a day or two (because they're very busy today.) However, when I looked online at the store, the memory for the computer I have has a different model number (M9002G/A) than the memory the Apple Online Store says I should buy for my computer. Is it possible I have the wrong memory?
    Sounds like you should demand they put in the proper memory and test it there. Too bad.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. MBA Memory Needs: 128 or 256?
    By coop923 in forum Apple Notebooks
    Replies: 1
    Last Post: 08-04-2011, 03:31 AM
  2. MBP 15" c2duo 2.8 9600gt 512 vs i5 2.4 330m 256
    By rami_br in forum Images, Graphic Design, and Digital Photography
    Replies: 1
    Last Post: 06-04-2010, 11:02 PM
  3. Macbook pro....256 or 512 for WOW
    By mrdwood in forum Apple Notebooks
    Replies: 8
    Last Post: 07-28-2008, 09:16 PM
  4. memory- 2x512 vs 1 512 1 gb
    By newbalous5001 in forum Apple Notebooks
    Replies: 7
    Last Post: 03-27-2006, 01:10 PM
  5. 256 or 512 MB RAM?
    By Aptmunich in forum Apple Notebooks
    Replies: 9
    Last Post: 10-29-2004, 05:27 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •