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Apple Desktops Discussion of Apple's desktop machines including Mac Pro, iMac, Power Mac, and mini

Faulty mid 2011 21,5 Imac


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superbiffel

 
Member Since: Aug 02, 2012
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Well so i got my Imac christmas 2011, and have had lots of errors with it. First it had a corrupt harddrive got that fixed a month after i got it, then it worked like a charm for the next 6 months. Then the problems started, all of a sudden it couldn't connect to the internet, bluetooth stopped working, it even froze on several occasions.
I have tried contacting Apple but that didn't help a bit.
So my question is if there is any way i can get a refund even though i owned it for over half a year?
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pigoo3

 
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Quote:
Originally Posted by superbiffel View Post
So my question is if there is any way i can get a refund even though i owned it for over half a year?
We have no control over what Apple does. You need to speak with and work things out with Apple.

- Nick

- Computer slow, too many "beachballs", read this: Beachballs
- Computer seems slower than it used to? Read this for some speedup tips: Speedup
- Almost full hard drive? Some solutions. Out of Space
- Apple Battery Info. Battery
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superbiffel

 
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Well, what i was trying to ask if something like that was even possible.
And i contacted an apple hardware guy, he said he didn't know.
Don't know what to do with it :/
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bboggess

 
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You should insist that Apple repair your iMac. Should still be under warranty and put the ball in their court. I do remember hearing that macbooks and macbook pros have been replaced under warranty, but I am not familiar with the iMac line. Did you purchase applecare for it?

Bill
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superbiffel

 
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No i didn't purchase applecare. and just having the Imac checked can cost 100$.
I've had it checked up several times where they just tell me that they see a problem but then they have to check it even more which also costs about 100$.
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bboggess

 
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Here is a link to Apple with the warranties spelled out. Was this a new or factory refurbished iMac?

Hardware Warranties

Bill
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superbiffel

 
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Thanks! :]
Solved my problem!
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codda

 
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Quote:
Originally Posted by bboggess View Post
Here is a link to Apple with the warranties spelled out. Was this a new or factory refurbished iMac?

Hardware Warranties

Bill
Irrelevant...the warranty is the same for either.
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bboggess

 
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Perhaps I should have rephrased my irrelevant question. I did not mean to imply that the warranty was any different between refurbished products purchased from the Apple store vs. new products purchased from Apple. I was just curious as to what was purchased since the individual was having so many problems.

Sorry...

Bill
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pigoo3

 
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Quote:
Originally Posted by superbiffel View Post
Thanks! :]
Solved my problem!
What was the solution? Maybe others can learn/benefit from it.

Thanks,

- Nick

- Computer slow, too many "beachballs", read this: Beachballs
- Computer seems slower than it used to? Read this for some speedup tips: Speedup
- Almost full hard drive? Some solutions. Out of Space
- Apple Battery Info. Battery
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