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  1. #1
    Faulty mid 2011 21,5 Imac

    Member Since
    Aug 02, 2012
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    Faulty mid 2011 21,5 Imac
    Well so i got my Imac christmas 2011, and have had lots of errors with it. First it had a corrupt harddrive got that fixed a month after i got it, then it worked like a charm for the next 6 months. Then the problems started, all of a sudden it couldn't connect to the internet, bluetooth stopped working, it even froze on several occasions.
    I have tried contacting Apple but that didn't help a bit.
    So my question is if there is any way i can get a refund even though i owned it for over half a year?

  2. #2
    Faulty mid 2011 21,5 Imac
    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
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    31,462
    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.7.5
    Quote Originally Posted by superbiffel View Post
    So my question is if there is any way i can get a refund even though i owned it for over half a year?
    We have no control over what Apple does. You need to speak with and work things out with Apple.

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  3. #3
    Faulty mid 2011 21,5 Imac

    Member Since
    Aug 02, 2012
    Posts
    4
    Well, what i was trying to ask if something like that was even possible.
    And i contacted an apple hardware guy, he said he didn't know.
    Don't know what to do with it :/

  4. #4
    Faulty mid 2011 21,5 Imac
    bboggess's Avatar
    Member Since
    Nov 02, 2011
    Location
    Western NY
    Posts
    156
    Specs:
    late 2011 mac Mini, 2.3 GHz core i5, 8 GB 1333 MHz DDR3, Yosemite, Retina display iPad, Iphone 5S
    You should insist that Apple repair your iMac. Should still be under warranty and put the ball in their court. I do remember hearing that macbooks and macbook pros have been replaced under warranty, but I am not familiar with the iMac line. Did you purchase applecare for it?

    Bill

  5. #5
    Faulty mid 2011 21,5 Imac

    Member Since
    Aug 02, 2012
    Posts
    4
    No i didn't purchase applecare. and just having the Imac checked can cost 100$.
    I've had it checked up several times where they just tell me that they see a problem but then they have to check it even more which also costs about 100$.

  6. #6
    Faulty mid 2011 21,5 Imac
    bboggess's Avatar
    Member Since
    Nov 02, 2011
    Location
    Western NY
    Posts
    156
    Specs:
    late 2011 mac Mini, 2.3 GHz core i5, 8 GB 1333 MHz DDR3, Yosemite, Retina display iPad, Iphone 5S
    Here is a link to Apple with the warranties spelled out. Was this a new or factory refurbished iMac?

    Hardware Warranties

    Bill

  7. #7
    Faulty mid 2011 21,5 Imac

    Member Since
    Aug 02, 2012
    Posts
    4
    Thanks! :]
    Solved my problem!

  8. #8
    Faulty mid 2011 21,5 Imac

    Member Since
    Apr 20, 2010
    Posts
    472
    Specs:
    21.5 iMac 3.06 ghz 12gb ram 500g HD iPad 2 16G
    Quote Originally Posted by bboggess View Post
    Here is a link to Apple with the warranties spelled out. Was this a new or factory refurbished iMac?

    Hardware Warranties

    Bill
    Irrelevant...the warranty is the same for either.

  9. #9
    Faulty mid 2011 21,5 Imac
    bboggess's Avatar
    Member Since
    Nov 02, 2011
    Location
    Western NY
    Posts
    156
    Specs:
    late 2011 mac Mini, 2.3 GHz core i5, 8 GB 1333 MHz DDR3, Yosemite, Retina display iPad, Iphone 5S
    Perhaps I should have rephrased my irrelevant question. I did not mean to imply that the warranty was any different between refurbished products purchased from the Apple store vs. new products purchased from Apple. I was just curious as to what was purchased since the individual was having so many problems.

    Sorry...

    Bill

  10. #10
    Faulty mid 2011 21,5 Imac
    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    31,462
    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.7.5
    Quote Originally Posted by superbiffel View Post
    Thanks! :]
    Solved my problem!
    What was the solution? Maybe others can learn/benefit from it.

    Thanks,

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

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