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  1. #1
    Shutterfly page won't load in 10.6
    janesprando's Avatar
    Member Since
    Jul 06, 2011
    Posts
    5
    Shutterfly page won't load in 10.6
    Stats: Intel iMac;10.6.9; latest Firefox; Add-on QuickJava 1.7.9; Flash Player Plug in 11.3.300.257

    I am trying to make a free photo book on Shutterfly. These are the steps that I have done:
    signed in
    selected photo book
    8x8
    Family Portraits
    Select this style

    And then this page opens: /http://www.shutterfly.com/custompath/viewEdit.sfly?fid=c2d57ccf877dd041c7e45aad1e0cdff4

    The page does not load. I keep getting Just a moment for 2-3 minutes. I cleared the cache and Cookies. Restarted Firefox. Restarted the iMac. Still doesn't load. Safari has the same problem ---- page doesn't load!

    I was on the phone with Shutterfly Customer Service for an hour and did the same steps with him. Page still doesn't load! His suggestion was to download Internet Explorer!

    I can't believe that Shutterfly would shut out Macs!

    Any suggestions on to get the page to load?

    Jane

    PS Interesting enough, Shutterfly will work on my MacBook Pro running 10.5!

  2. #2
    Shutterfly page won't load in 10.6
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,190
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    I just tried it here using Chrome on my 2011 iMac and it works OK. You don't need IE to access the site nor upload a photo book. I don't know what's happening on your end to cause the error, but I suggest trying again, perhaps it was just a glitch on their side.

  3. #3
    Shutterfly page won't load in 10.6
    janesprando's Avatar
    Member Since
    Jul 06, 2011
    Posts
    5
    Shutterfly page won't load in 10.6
    Quote Originally Posted by chscag View Post
    I just tried it here using Chrome on my 2011 iMac and it works OK. You don't need IE to access the site nor upload a photo book. I don't know what's happening on your end to cause the error, but I suggest trying again, perhaps it was just a glitch on their side.
    i tried MANY times with Firefox and Safari and still couldn't get the page to load. I am trying to make a photo book on Shutterfly because I have a free one.
    I know it has to be some App/Utility/? on my imac that is preventing he page to load, but I don't know what it could be.

    jane

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