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  1. #1

    Member Since
    Mar 22, 2012
    I mac not shutting down.
    Hi. I have an i mac (quad core) running on Mac os x 10.7.3. I am finding increasingly that despite me closing all programmes properly the mac doesnt shut down. I find it goes to the grey screen and the mac spiral appears, I have to push the power button to shut the machine down. Please help.

  2. #2

    Ttaylor394's Avatar
    Member Since
    Feb 15, 2011
    West Virginia
    13in rMBP 2014 Yosemite
    How are you attempting to shut it down (prior to hitting the power button)?

    Im sure your not far off base from the correct order..

    Click the Apple in the top left...

    then select shut down..

    then select shut down now, or let the timer do it all on its own after 60 seconds..

    Just to make sure you have all the programs closed you can press... Command&Option&Delete at the same time and that will show you whats running.. up front of in the background (not maximized).

    21.5"iMac i3 3.06:running 10.7  500GB HD  16GB DDR3  Magic Trackpad  Black iPhone4 32GB  White iPhone4 16GB  Apple Extreme Airport Base Station 

  3. #3

    hughvane's Avatar
    Member Since
    May 18, 2008
    Banks Peninsula, New Zealand
    MacMini 2.4, 8 Gb, OS 10.10 and 10.6; MacBook 2.4, 4 Gb, OS 10.6.8
    I'd recommend that you run a hardware test using Disk Utility > First Aid from the original install disk that came with the iMac.

    I'll assume you know how to boot your iMac from the DVD, otherwise post back for further instructions.
    Please post your Mac (or other) specs and MacOS version in your post, your profile or your signature. It helps us to help you better.

    I'm leaving now to go and find myself. If I should return before I get back, please ask me to wait.

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