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Mit12 03-22-2012 02:06 PM

I mac not shutting down.
Hi. I have an i mac (quad core) running on Mac os x 10.7.3. I am finding increasingly that despite me closing all programmes properly the mac doesnt shut down. I find it goes to the grey screen and the mac spiral appears, I have to push the power button to shut the machine down. Please help.

Ttaylor394 03-22-2012 08:34 PM

How are you attempting to shut it down (prior to hitting the power button)?

Im sure your not far off base from the correct order..

Click the Apple in the top left...

then select shut down..

then select shut down now, or let the timer do it all on its own after 60 seconds..

Just to make sure you have all the programs closed you can press... Command&Option&Delete at the same time and that will show you whats running.. up front of in the background (not maximized).


hughvane 03-26-2012 06:02 PM

I'd recommend that you run a hardware test using Disk Utility > First Aid from the original install disk that came with the iMac.

I'll assume you know how to boot your iMac from the DVD, otherwise post back for further instructions.

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