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  1. #1

    Member Since
    Mar 03, 2012
    iMac Stuck on Screen Saver
    Our iMac is stuck on the screen saver. If you wiggle the mouse, you can see the cursor move on the screen, but there is no access to anything as it is still showing the screen saver image, and it is not moving from image to image like it would if the screen saver was actually running. (Using the 'Cosmos' saver, stuck on the image of a nebula ). Even pressing keys on the keyboard doesn't help. What can I do?? I've tried command+option+esc, didn't help.
    We are currently trying to back up to an external drive - would that have anything to do with it?
    Thanks in advance!

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Fort Worth, Texas
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, El Capitan
    The backup program may have locked everything while it's running. Let it complete first and then try to reboot the machine. Let us know.

  3. #3

    Member Since
    Mar 03, 2012
    We did a hard reboot, and things seem to be running ok now.

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