New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
Apple Desktops Discussion of Apple's desktop machines including Mac Pro, iMac, Power Mac, and mini

USB backup drive won't mount


Post Reply New Thread Subscribe

 
Thread Tools
Zothecula

 
Member Since: Jan 26, 2012
Posts: 7
Zothecula is on a distinguished road

Zothecula is offline
I have an iomega 1TB backup drive that I use for my time machine and some other backup files. Just a couple days ago all of a sudden the drive stopped mounting. The enclosure powers on (lights up on front), the drive boots up as I can hear it spin up and run. But the drive will not mount on my Mac Mini Thunderbolt.

I have removed the drive from the enclosure and tried it in a PC and tried using drive recovery software that supports recovering hfs+ and it does not show the drive even in windows drive management and will not mount in windows either.

I have tried finding the drive on the mac with drive utility and it's not there either.

I just want to recover the files off it (not even the time machine backup) as they are important business files.

Any help is appreciated, thank you in advance.

Mac OS X 10.7.2
2.3Ghz
8GB 1333 DDR3
500GB HDD (Internal)
iomega 1TB USB
QUOTE Thanks
chscag

 
chscag's Avatar
 
Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 39,669
chscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond repute
Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, OS X Mavericks

chscag is offline
It sounds like the drive may have failed. If it won't mount and can't be seen either from your Mac or a PC, I doubt data recovery software would be of any value. Professional data recovery is very expensive and may be the only way to recover your data.
QUOTE Thanks
Zothecula

 
Member Since: Jan 26, 2012
Posts: 7
Zothecula is on a distinguished road

Zothecula is offline
Quote:
Originally Posted by chscag View Post
It sounds like the drive may have failed. If it won't mount and can't be seen either from your Mac or a PC, I doubt data recovery software would be of any value. Professional data recovery is very expensive and may be the only way to recover your data.
Well I am a PC Tech who works on PC's all the time, I have been using Mac's since 1999 but never really had the pleasure of repairing one since they last soooooo long (hence my first mac g4 400mhz still running from 1999 with no issues ever), but with PC's I can usually run GetDataBack NTFS and it recovers files for customers even if the drive cannot be seen, accessed or showing in disk management, so I didn't know if there was a way or some software for mac's that would do the same. I have tried all the trials for some that I can find and none show the drive either.

The other option I thought about trying is Linux, as a web hosting server owner/admin I do know that Linux will show just about any drive no matter what is wrong with it LOL.

Thanks!!!
QUOTE Thanks
Dysfunction

 
Dysfunction's Avatar
 
Member Since: Mar 17, 2008
Location: Tucson, AZ
Posts: 6,638
Dysfunction has a brilliant futureDysfunction has a brilliant futureDysfunction has a brilliant futureDysfunction has a brilliant futureDysfunction has a brilliant futureDysfunction has a brilliant futureDysfunction has a brilliant futureDysfunction has a brilliant futureDysfunction has a brilliant futureDysfunction has a brilliant futureDysfunction has a brilliant future
Mac Specs: 2008 and 2011 15" mbps, late 11 iMac, iPhone 4s, and too many ipods and other stuff

Dysfunction is offline
If disk utility isn't showing the drive, I believe it'll be unlikely that a linux build will mount it either. Sounds to me like the drive's got power, but no comms. Got another external chassis to plunk it into? It may just be the USB interface.

mike
This machine kills fascists
Got # ? phear the command line!
QUOTE Thanks
JFairweather

 
Member Since: Jan 12, 2010
Location: D/FW
Posts: 1
JFairweather is on a distinguished road

JFairweather is offline
None of my thumb drives or USB hard drives appear on my Lion desktop. I've set things so that they should appear but they do not.

The only way I can access a USB drive is to launch Disk Utility, select the volume and select open, or to open it via a sidebar. The icons simply will not mount on my desktop. No problem with any of my onboard hard drives

I've addressed all possible preferences. I've been doing corporate IT for years and am stumped by this one. Judging by Google search results, this is a common problem.

Unless anyone has any other suggestions, I'm reverting to Snow Leopard.
QUOTE Thanks
dtravis7

 
dtravis7's Avatar
 
Member Since: Jan 04, 2005
Location: Modesto, Ca.
Posts: 27,639
dtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond repute
Mac Specs: iMac 2.4 C2D 10.9.4, iMac 2.16 C2d 10.6.8, Macbook2007 10.8.4, Mac Mini 10.8.4, iPhone 3GS Note 8!!

dtravis7 is offline
So for sure you have opened Finder's Preferences and have all these checked?
Attached Images
File Type: png Screen Shot 2012-07-13 at 10.37.50 AM.png (75.2 KB, 9 views)
QUOTE Thanks

Post Reply New Thread Subscribe


« I can't get my late 2011 iMac 27 to WOL wake on lan, local or outside the network | Spinning gear at startup »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
External media drive - Backup with Time Capsule hanguolaohu Internet, Networking, and Wireless 3 01-10-2012 12:43 AM
Using Time Machine - wireless backup or USB Drive? credential Internet, Networking, and Wireless 1 12-28-2010 03:36 PM
backup drive notarichman OS X - Operating System 2 04-13-2010 07:21 PM
Read TOC problem with the USB drive emulating like a CD-ROM drive(in MAC system) cychou Apple Notebooks 1 10-08-2009 07:45 AM
backup hard drive questions chachi Other Hardware and Peripherals 2 09-28-2009 10:10 PM

All times are GMT -4. The time now is 05:35 AM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?