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  1. #1


    Member Since
    Dec 08, 2011
    Posts
    1
    Imac i5 usb ports not working
    Ive just bought an iMac. Im really sorry now for buying it but since I cant contact Apple Support by phone in my 90 days ( they dont like Afgh. numbers) I ended up here looking for some answers.
    Ive installed BootCamp and Windows 7 Home Premium on my iMac.
    The problem I have is very strange:
    1. If i boot up in Lion everything is fine ( boot time 30 seconds) except for the USB ports 1 and 3 that doesent react anything I would put in them.
    2. If I boot up in Windows the computer will hang for about 1 minute with a flickering line in the left up corner, wait for another 4 minutes with just the Microsoft logo on it and finally boot. The USB ports 1 and 3 doesent work in this case either.
    3. If I boot up in Windows and during the 5 minutes period when the computer is hanging im gonna plug in an USB keyboard in ports 1 or 3 ( not 2 and 4 - which are actually working) the flickering line will dissapear in less than 1 second and the Windows will boot up in less than 30 seconds.
    The ports 1 and 3 doesent work after that.
    Does anyone know what should I do to fix that?
    TKS in advance.

  2. #2

    osxx's Avatar
    Member Since
    Jan 19, 2008
    Location
    houston texas
    Posts
    4,695
    Specs:
    09 MBP 8GB ram 500GB HD OS 10.9 32B iPad 4 32GB iPhone 5 iOs7 2TB TC Apple TV3
    I would take it back since all USB ports are tied together and 2 and 4 are apparently working I would say that is a hardware problem.

  3. #3


    Member Since
    May 02, 2012
    Location
    Iasi, Romania
    Posts
    2
    Hi Omega,

    Have you resolved the usb problem? I've just bought an iMac and I have the same issue with the usb ports and, special for me, you can call it a bonus, my sd card is not working.

    John

  4. #4

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    49,083
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    Quote Originally Posted by johnnypn View Post
    Hi Omega,

    Have you resolved the usb problem? I've just bought an iMac and I have the same issue with the usb ports and, special for me, you can call it a bonus, my sd card is not working.

    John
    If the iMac is new, take it back. Obviously a defect.

  5. #5


    Member Since
    May 02, 2012
    Location
    Iasi, Romania
    Posts
    2
    I was afraid of that.

    In my city there is no AASP so I have to send it via a courier. I have to prepare myself before doing such a thing, because for at least 2 weeks I will be without it.

    Thanks for reply!

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