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Thread: Imac i5 usb ports not working

  1. #1


    Member Since
    Dec 08, 2011
    Posts
    1
    Imac i5 usb ports not working
    Ive just bought an iMac. Im really sorry now for buying it but since I cant contact Apple Support by phone in my 90 days ( they dont like Afgh. numbers) I ended up here looking for some answers.
    Ive installed BootCamp and Windows 7 Home Premium on my iMac.
    The problem I have is very strange:
    1. If i boot up in Lion everything is fine ( boot time 30 seconds) except for the USB ports 1 and 3 that doesent react anything I would put in them.
    2. If I boot up in Windows the computer will hang for about 1 minute with a flickering line in the left up corner, wait for another 4 minutes with just the Microsoft logo on it and finally boot. The USB ports 1 and 3 doesent work in this case either.
    3. If I boot up in Windows and during the 5 minutes period when the computer is hanging im gonna plug in an USB keyboard in ports 1 or 3 ( not 2 and 4 - which are actually working) the flickering line will dissapear in less than 1 second and the Windows will boot up in less than 30 seconds.
    The ports 1 and 3 doesent work after that.
    Does anyone know what should I do to fix that?
    TKS in advance.

  2. #2

    osxx's Avatar
    Member Since
    Jan 19, 2008
    Location
    houston texas
    Posts
    4,695
    I would take it back since all USB ports are tied together and 2 and 4 are apparently working I would say that is a hardware problem.

  3. #3


    Member Since
    May 02, 2012
    Location
    Iasi, Romania
    Posts
    2
    Hi Omega,

    Have you resolved the usb problem? I've just bought an iMac and I have the same issue with the usb ports and, special for me, you can call it a bonus, my sd card is not working.

    John

  4. #4

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    55,640
    Quote Originally Posted by johnnypn View Post
    Hi Omega,

    Have you resolved the usb problem? I've just bought an iMac and I have the same issue with the usb ports and, special for me, you can call it a bonus, my sd card is not working.

    John
    If the iMac is new, take it back. Obviously a defect.

  5. #5


    Member Since
    May 02, 2012
    Location
    Iasi, Romania
    Posts
    2
    I was afraid of that.

    In my city there is no AASP so I have to send it via a courier. I have to prepare myself before doing such a thing, because for at least 2 weeks I will be without it.

    Thanks for reply!

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