12-07-2011, 10:36 AM

So i just purchased a new iMac a couple days ago and have been using it with no problems until today i've gotten two kernel panics within a 20min period and i'm trying to find the cause of it. i'm new to macs in general so i'm hoping someone can tell me something from this log.







Interval Since Last Panic Report: 53 sec
Panics Since Last Report: 1
Anonymous UUID: 3D56BFF0-F01E-4864-80CB-57582E4A7C1D

Wed Dec 7 09:22:06 2011
panic(cpu 0 caller 0xffffff80002c266d): Kernel trap at 0xffffff7f80f2c5fe, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000006, CR3: 0x0000000000100000, CR4: 0x00000000000606e0
RAX: 0x00000000168c000c, RBX: 0xffffff80d3888564, RCX: 0x00000000168c0000, RDX: 0x0000000000000000
RSP: 0xffffff80f2173ce0, RBP: 0xffffff80f2173ce0, RSI: 0x0000000000000000, RDI: 0xffffff80d388a004
R8: 0x0000000000000000, R9: 0xffffff80eb842800, R10: 0x8000000000100000, R11: 0xffffff80002d8200
R12: 0xffffff8000000000, R13: 0x0000000000000000, R14: 0xffffff80eb929400, R15: 0xffffff7f80f2c5cd
RFL: 0x0000000000010246, RIP: 0xffffff7f80f2c5fe, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x0000000000000006, Error code: 0x0000000000000002, Faulting CPU: 0x0

Backtrace (CPU 0), Frame : Return Address
0xffffff80f21739a0 : 0xffffff8000220702
0xffffff80f2173a20 : 0xffffff80002c266d
0xffffff80f2173bc0 : 0xffffff80002d7a1d
0xffffff80f2173be0 : 0xffffff7f80f2c5fe
0xffffff80f2173ce0 : 0xffffff7f80e77da5
0xffffff80f2173d50 : 0xffffff7f80e77fde
0xffffff80f2173e60 : 0xffffff7f80e77574
0xffffff80f2173e80 : 0xffffff7f80ed4dd5
0xffffff80f2173ec0 : 0xffffff7f80e95542
0xffffff80f2173ef0 : 0xffffff8000639966
0xffffff80f2173f30 : 0xffffff80006386e0
0xffffff80f2173f70 : 0xffffff8000638584
0xffffff80f2173fb0 : 0xffffff8000820057
Kernel Extensions in backtrace:
com.apple.driver.AirPort.Atheros40(501.58.1)[13BE9AFD-5158-3CD9-B5E9-AAF5BE3062B4]@0xffffff7f80e76000->0xffffff7f80fb5fff
dependency: com.apple.iokit.IOPCIFamily(2.6.7)[6D54F06A-46B7-37FC-AF22-DE68DC18A1A3]@0xffffff7f80822000
dependency: com.apple.iokit.IO80211Family(411.1)[BF69D46E-3F5C-35C5-8167-9F872E3B20AA]@0xffffff7f80e3e000
dependency: com.apple.iokit.IONetworkingFamily(2.0)[025587B0-DC55-3E39-A129-51843993A0AB]@0xffffff7f80910000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
11C74

Kernel version:
Darwin Kernel Version 11.2.0: Tue Aug 9 20:54:00 PDT 2011; root:xnu-1699.24.8~1/RELEASE_X86_64
Kernel UUID: 59275DFA-10C0-30B3-9E26-F7B5DFB1A432
System model name: iMac12,2 (Mac-942B59F58194171B)

System uptime in nanoseconds: 1062768848614
last loaded kext at 24223835729: com.apple.driver.AppleHWSensor 1.9.4d0 (addr 0xffffff7f81c29000, size 28672)
last unloaded kext at 103086626552: com.apple.driver.AppleUSBUHCI 4.4.5 (addr 0xffffff7f80a30000, size 65536)
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.4d0
com.apple.driver.AppleBluetoothMultitouch 66.3
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AGPM 100.12.42
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.1.3f7
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.driver.AppleMikeyDriver 2.1.3f7
com.apple.kext.ATIFramebuffer 7.1.4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.1
com.apple.driver.AirPort.Atheros40 501.58.1
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.5d4
com.apple.ATIRadeonX3000 7.1.4
com.apple.driver.AppleLPC 1.5.3
com.apple.driver.AppleBacklight 170.1.9
com.apple.driver.AppleIntelHD3000Graphics 7.1.4
com.apple.iokit.SCSITaskUserClient 3.0.1
com.apple.driver.AppleUSBCardReader 3.0.1
com.apple.driver.AppleIRController 312
com.apple.AppleFSCompression.AppleFSCompressionTyp eDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTyp eZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.IOAHCIBlockStorage 2.0.1
com.apple.driver.AppleUSBHub 4.5.0
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.iokit.AppleBCM5701Ethernet 3.0.8b2
com.apple.driver.AppleAHCIPort 2.2.0
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleUSBEHCI 4.5.5
com.apple.driver.AppleACPIButtons 1.4
com.apple.driver.AppleRTC 1.4
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.4
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClien t 167.1.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1
com.apple.driver.AppleIntelCPUPowerManagement 167.1.0
com.apple.driver.AppleBluetoothHIDKeyboard 152.3
com.apple.driver.AppleHIDKeyboard 152.3
com.apple.driver.AppleMultitouchDriver 220.62.1
com.apple.driver.IOBluetoothHIDDriver 4.0.1f4
com.apple.kext.triggers 1.0
com.apple.driver.AppleAVBAudio 1.0.0d11
com.apple.driver.DspFuncLib 2.1.3f7
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOSurface 80.0
com.apple.iokit.IOBluetoothSerialManager 4.0.1f4
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOAVBFamily 1.0.0d22
com.apple.iokit.IOFireWireIP 2.2.4
com.apple.iokit.IOAudioFamily 1.8.3fc11
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.1.3f7
com.apple.iokit.IOHDAFamily 2.1.3f7
com.apple.driver.ApplePolicyControl 3.0.16
com.apple.iokit.IO80211Family 411.1
com.apple.driver.AppleSMC 3.1.1d8
com.apple.driver.IOPlatformPluginFamily 4.7.5d4
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.0.16
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.driver.AppleThunderboltEDMSink 1.1.3
com.apple.driver.AppleThunderboltEDMSource 1.1.3
com.apple.kext.ATI6000Controller 7.1.4
com.apple.kext.ATISupport 7.1.4
com.apple.iokit.IONDRVSupport 2.3.2
com.apple.driver.AppleIntelSNBGraphicsFB 7.1.4
com.apple.iokit.IOGraphicsFamily 2.3.2
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.1f4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.1f4
com.apple.iokit.IOBluetoothFamily 4.0.1f4
com.apple.driver.AppleThunderboltDPOutAdapter 1.5.8
com.apple.driver.AppleThunderboltDPInAdapter 1.5.8
com.apple.driver.AppleThunderboltDPAdapterFamily 1.5.8
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.0.1
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.7
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.iokit.IOSCSIBlockCommandsDevice 3.0.1
com.apple.iokit.IOUSBMassStorageClass 3.0.0
com.apple.iokit.IOAHCISerialATAPI 2.0.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.1
com.apple.iokit.IOUSBHIDDriver 4.4.5
com.apple.driver.AppleUSBMergeNub 4.5.3
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.driver.XsanFilter 403
com.apple.driver.AppleThunderboltNHI 1.3.2
com.apple.iokit.IOThunderboltFamily 1.7.4
com.apple.iokit.IOUSBUserClient 4.5.3
com.apple.iokit.IOFireWireFamily 4.4.5
com.apple.iokit.IOEthernetAVBController 1.0.0d5
com.apple.iokit.IONetworkingFamily 2.0
com.apple.iokit.IOAHCIFamily 2.0.7
com.apple.iokit.IOUSBFamily 4.5.5
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 165.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 331
com.apple.iokit.IOStorageFamily 1.7
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.4
com.apple.iokit.IOPCIFamily 2.6.7
com.apple.iokit.IOACPIFamily 1.4
Model: iMac12,2, BootROM IM121.0047.B1D, 4 processors, Intel Core i7, 3.4 GHz, 8 GB, SMC 1.72f2
Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3034372E4130304C4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3034372E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.58.4-P2P
Bluetooth: Version 4.0.1f4, 2 service, 18 devices, 1 incoming serial ports
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 5
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

12-07-2011, 10:49 AM

Short answer. If you cannot figure it out quickly...and since the computer is only a couple days old...return the computer.

- Nick

12-07-2011, 12:53 PM

I wouldn't expect it to be anything serious and i haven't gotten another one since those 2 and i saw something about wireless in the logs and i was tethering from my iPhone so maybe some kind of driver error caused it.

12-07-2011, 12:56 PM

Originally Posted by codybby

I wouldn't expect it to be anything serious and i haven't gotten another one since those 2 and i saw something about wireless in the logs and i was tethering from my iPhone so maybe some kind of driver error caused it.

Have you done anything with this iMac since you purchased it...such as installing any hardware (ram, hard drive, etc.)? Or plugged any peripheral devices into it (printers, usb items, etc.)?

You really shouldn't be getting kernel panics after only a couple days of ownership.

- Nick

12-07-2011, 01:06 PM

Yea i did upgrade the memory.



Ram- Newegg.com - Kingston HyperX 8GB (2 x 4GB) 204-Pin DDR3 SO-DIMM DDR3 1600 HyperX Plug n Play Laptop Memory Model KHX1600C9S3P1K2/8G