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Apple Desktops Discussion of Apple's desktop machines including Mac Pro, iMac, Power Mac, and mini

Mac Mini recognizes my Internet connection but will not go on line! Help.


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Cajun Bob

 
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I have an older Mac Mini. Just picked it up for my 88 year old mother Grace.

I've reloaded it and all seemed fine. It's very fast for 1.2 G Ram and a single 1.5 intel.

But, although it seems my wireless and says it's connected, FireFox nor Safari will connect to the internet.

Please help.

Mom needs her computer.

Thanks,
Bob
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dtravis7

 
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It might help someone better help you if you list the OSX version also. So this is a first Generation Mini 1.5Ghz Core Solo? Those usually did not come with Airport cards from the factory.

Are you connecting to your WiFi Router? Do you have encryption like WEP, WPA, WPA2 on and if so which one? Did you enter the key correctly?

Lets start here and after you tell us more, we will see what we can do to help you.
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Cajun Bob

 
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Quote:
Originally Posted by dtravis7 View Post
It might help someone better help you if you list the OSX version also. So this is a first Generation Mini 1.5Ghz Core Solo? Those usually did not come with Airport cards from the factory.

Are you connecting to your WiFi Router? Do you have encryption like WEP, WPA, WPA2 on and if so which one? Did you enter the key correctly?

Lets start here and after you tell us more, we will see what we can do to help you.
The Mac Mini is running 10.4.11
Its a 1.5 Ghz intel Core Solo
Connecting to a Wifi and I think it's WEP encrypted. The key or guest password was entered correctly.

One thing that might be helpful is that this unit came from a company. Maybe settings put in place by them limited access?

I highly appreciate any direction you can give me.
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dtravis7

 
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It's been said that Macs have issues using WEP. For me I can always get WEP to work but do not use it due to the ease of it being hacked. WEP is very old and very insecure. You would be way better off changing your Router to at least WPA or WPA2 and then give it a try.

What router are you using? I should have asked in my first post.
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louishen

 
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Probably the mac has kept its old IP address.

You need to go into the network control panel and wipe the old ip[ address for wifi networks. The mac should be able to get a proper network ip address by asking the router for one

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osxx

 
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Mactracker has it listed with a b/g wireless card but like most Mac's it probably will like WPA /WPA2 for encryption and you might have to look in your settings as the wireless may be turned off or not even setup as most business prefer ethernet connections on their desktops only.
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A lot depends on the router he is using also, but WEP is to be avoided today. VERY easy to hack. Seen it done in 5 minutes!!
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Cajun Bob

 
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I'm using the Cisco 4000. Wireless router.

That's about all I know.

Let me know how I can re-set or otherwise make this better. I'm open to learning anything and everything possible.

IT has alluded me.

Thanks,
Bob
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MacDude121

 
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Go to System Preferences > Network > View Status > It should show a green dot next to airport. If the dot is yellow or red, something is wrong. Click "Configure" then click the TC/IP tab. Make sure you are using DHCP and the IP address, subnet mask, and router have a number next to them.
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Is that the RVS consumer or commercial T1 Cisco 4000 ?
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Cajun Bob

 
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Go to System Preferences > Network > View Status > It should show a green dot next to airport. If the dot is yellow or red, something is wrong. Click "Configure" then click the TC/IP tab. Make sure you are using DHCP and the IP address, subnet mask, and router have a number next to them.
There is no "View Status" but next to "Show Airport status in menu bar" there is a purple Question mark.
Regarding TCP/IP I'm using DHCP with manual address and I have an IP address, Subnet mask: and Router address.
There is nothing in the "DNS" Servers box.
And there is an option at the bottom of the box to Configure IPv6. ??????
I'm fairly sure my Router is the consumer type. Purchased at Sam's.
Bob

Is that the RVS consumer or commercial T1 Cisco 4000 ?
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Cajun Bob

 
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Doubled Checked and my router is NOT a Cisco 4000 it is a Cisco E 3000. With Security type: WPA2/WPA Mixed Mode
Hope this helps.
Bob
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osxx

 
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Try using configure with just DHCP which should give you a DNS if not try Google's
8.8.8.8
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Quote:
Originally Posted by Cajun Bob View Post
Go to System Preferences > Network > View Status > It should show a green dot next to airport. If the dot is yellow or red, something is wrong. Click "Configure" then click the TC/IP tab. Make sure you are using DHCP and the IP address, subnet mask, and router have a number next to them.
There is no "View Status" but next to "Show Airport status in menu bar" there is a purple Question mark.
Regarding TCP/IP I'm using DHCP with manual address and I have an IP address, Subnet mask: and Router address.
There is nothing in the "DNS" Servers box.
And there is an option at the bottom of the box to Configure IPv6. ??????
I'm fairly sure my Router is the consumer type. Purchased at Sam's.
Bob

Is that the RVS consumer or commercial T1 Cisco 4000 ?
I had an internet issue with a G3 iMac a while back that had a problem similar to yours, it was connected properly but I could not browse the web. As it turns out my Operating System was too old for the router to work with, 10.4 Tiger is a very old operating system, and your Cisco router may be too new to work. You might be better off buying 10.6 Snow Leopard from the apple online store for $29 and upgrading the entire OS itself.
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Cajun Bob

 
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osxx,

Sorry, don't understand what you mean by Try Google's 8.8.8.8 ??

Please explain.
Thanks,
Bob

Mac Dude,

Appreciate the advice, but this, my good ole MacBook pro, with 10.5 works well and I've had older systems on.

Just thought I'd mention this.
Bob
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