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Apple Desktops Discussion of Apple's desktop machines including Mac Pro, iMac, Power Mac, and mini

keyboard failure

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Craig Ryder

Member Since: Jul 07, 2011
Posts: 12
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Bought a new iMac about a month ago and the wireless keyboard has stopped working. Checked the batteries and looked through keyboard preferences for anything obvious but didn't find anything. Other than a little green light coming on in the upper right hand corner when I turn it on, wont do a thing.

Any ideas?


Craig Ryder
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Did you try to remove and pair it again with your iMac? Green light means it's on. Do you get a solid green light or is it flashing?

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Craig Ryder

Member Since: Jul 07, 2011
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No, I did not remove it. How do I do that?
It is flashing (2 short flashes, pause, 2 short flashes.)

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Location: Born in Scotland, Worked in Scotland then England, Now live in Wales
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Mac Specs: 2010 27" iMac 16GB RAM, SSD & 1TB IHD (Lion) + 2013 27" iMac Fusion SSD & 3TB IHD, 32GB (Mavericks)

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Hi Craig

Try unscrewing the battery holder (Left had side of keyboard as you look down on it. It has a groove suitable for a coin or small screw driver).

Remove batteries. Re-insert batteries making sure they go back in the same way).

Via Mouse, Open Preferences, Select Keyboard. Now Depress Button on Right side of Keyboard. It should flash green initially as it seeks to pair with the Mac.

To help matters along, you can click on " Set up Bluetooth Keyboard" and it should do it all for you.

I have to say that despite what it may show as a battery level, the commonest problem is dead batteries.

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