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Thread: Please Help

  1. #1
    benlhoward
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    Please Help
    Hi there,

    Basically we (design company!) have a dual 1.25ghz g4 powermac (mirror doors) with 1gb ram, osx 10.2.8. The cd drive was playing up a while ago but after running the hardware test it worked (hardware test said nothing was wrong!).

    All was fine when the other week we had a kernal panick, but after a restart all seemed fine, although i no these are not good we had no chance to sort it out as this is our senior designers mac!

    Today she called me for help as something i have not seen before happened. See attached jpgs. I have no idea what could be causing this or what it is! Please help.

    Thanks in advance.

    Ben
    Attached Images Attached Images
    • File Type: jpg 1.jpg (134.7 KB, 20 views)
    • File Type: jpg 2.jpg (127.5 KB, 8 views)
    • File Type: jpg 3.jpg (147.0 KB, 9 views)

  2. #2
    Please Help
    rman's Avatar
    Member Since
    Dec 24, 2002
    Location
    Los Angeles, California
    Posts
    12,584
    Specs:
    2 x 3.0GHz Quad-Core, 6GB OS X 10.6.8 | 15in MacBook Pro 2.2GHz OS X 10.6.8 | 64GB iPad 2 WiFi
    Cool
    Was anything loaded on the system just before the problem started?
    Life isn't about waiting for the storm to pass, It's about learning to dance in the rain!

  3. #3
    benlhoward
    Guest
    Quote Originally Posted by rman
    Was anything loaded on the system just before the problem started?
    Not as far as i no, we just use, quark 6.5 and 5.5, photoshop7, illus 10 and all preinstalled software.

    Thanks.

  4. #4
    Please Help
    deus_ex_machina's Avatar
    Member Since
    Aug 06, 2004
    Location
    Tejas
    Posts
    1,713
    Specs:
    2GHz Mac Mini 2GB RAM 160GB 10.6.2 | MDD DP 1.25GHz G4 1.5GB RAM 10.4.11 | 233MHz iMac G3 10.3.9
    I have the same machine at home - had it once about a year ago (back on Jaguar - I run Panther now). I reset the PRAM and repaired permissions. Haven't had it since but never learned the cause. We they running anything in particular when it happened?

  5. #5
    benlhoward
    Guest
    Quote Originally Posted by deus_ex_machina
    I have the same machine at home - had it once about a year ago (back on Jaguar - I run Panther now). I reset the PRAM and repaired permissions. Haven't had it since but never learned the cause. We they running anything in particular when it happened?
    I think Quark was open and maybe photoshop, but as you can see by the pics it was not being 'used' as such.

    So you recommend re-setting the PRAM?

    Thanks.

  6. #6
    Please Help
    deus_ex_machina's Avatar
    Member Since
    Aug 06, 2004
    Location
    Tejas
    Posts
    1,713
    Specs:
    2GHz Mac Mini 2GB RAM 160GB 10.6.2 | MDD DP 1.25GHz G4 1.5GB RAM 10.4.11 | 233MHz iMac G3 10.3.9
    Quote Originally Posted by benlhoward
    I think Quark was open and maybe photoshop, but as you can see by the pics it was not being 'used' as such.

    So you recommend re-setting the PRAM?

    Thanks.
    Yeah, that and repairing permissions. If this happened with an app open you may try trashing the plists under PS and Quark and let it create new ones. If it still persists you may want to do a clean install of the os or just an "archive and install" to retain your data.

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