New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
Apple Desktops Discussion of Apple's desktop machines including Mac Pro, iMac, Power Mac, and mini

CD/DVD drive not accepting disk, just sits in slot, please help


Post Reply New Thread Subscribe

 
Thread Tools
starrynai

 
Member Since: Mar 26, 2010
Posts: 3
starrynai is on a distinguished road

starrynai is offline
Hi everyone! Ok, I am fairly new at all things Mac. It's been fun but also challenging to find a solution. SO, please, I'm hoping someone, anyone, can help me out because I have been trying to read up on anything to help with my computer problem!

I have an iMac, version 10.5.8. My problem is with the optical disk drive.

When I try to insert a disk into the slot, the disk just ends up sitting in the slot. The disk won't go in, and when I try to push it in it just continues sitting in the slot. I've assumed a disk is stuck already but I have tried the tips I've found online for ejecting a disk but nothing has worked. I've fiddled with paper clips, credit cards but while it may seem like there is a CD stuck, I am pretty sure there is not one in there. In addition, there is no noise or other sign that comes on from a disk loading at all.

Whenever I try to open DVD player it comes up with an error: "A valid DVD drive could not be found. [-70012]"

Another advice I tried to follow was to re-start my computer and press: Command+O key+F key (to type in certain commands), however when I do this it just goes straight to the login screen. Plus, my computer takes a long time to load too and I'm not too sure why as I have hardly used this computer for the 1 1/2 years I've had it.

Now I'm not sure if my optical drive is affecting the speed on my computer. And vice versa, or because I bought it refurbished it was bad luck to begin with? (I don't know) Anyways now I'm getting negative, but I would be much appreciative if anyone can give me suggestions on what else I can do.

No Applecare, and I'm a student so money is tight. THANKS IN ADVANCE
QUOTE Thanks
Buzzard2010

 
Buzzard2010's Avatar
 
Member Since: Oct 22, 2010
Location: Sheffield, UK
Posts: 2,571
Buzzard2010 is just really niceBuzzard2010 is just really niceBuzzard2010 is just really niceBuzzard2010 is just really niceBuzzard2010 is just really nice
Mac Specs: iMac 21.5" i3 500gb HDD 4gb RAM OSX 10.9.2 - iPhone 5s 16gb

Buzzard2010 is offline
Welcome to Mac-Forums

Is the DVD drive listed in System Profiler? ( Apple Menu > About This Mac > More Info... )

- Simon


If you have been helped, don't forget to use the Reputation system at the bottom of the users profile.
May 2011
Nominated: March 2011 & April 2011
QUOTE Thanks
starrynai

 
Member Since: Mar 26, 2010
Posts: 3
starrynai is on a distinguished road

starrynai is offline
Thanks so much Simon!

So I checked and the only thing I found close to what you asked was, "Disc Burning" under Hardware, which states that there is no burning device found. And "DVD Player" listed under Applications-Software.

Other than that nothing else.
QUOTE Thanks
chscag

 
chscag's Avatar
 
Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 38,893
chscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond repute
Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, OS X Mavericks

chscag is offline
If the optical drive is not listed in the System Profiler application, it's likely that it failed and needs to be replaced. And that is not an easy task with an iMac. If you feel you would like to do it yourself, go to iFixit: The free repair manual and look up their step by step replacement instructions. You would of course have to buy a replacement optical drive.

It may be easier to just buy an inexpensive external USB or FW optical drive and use it instead.
QUOTE Thanks
starrynai

 
Member Since: Mar 26, 2010
Posts: 3
starrynai is on a distinguished road

starrynai is offline
Well, darn! I guess my optical drive didn't have much life in it. Thank you, I suppose my only option now is to get an external drive. I saw that website too and I was tempted but I don't know, it does look a bit hard.

Thanks again
QUOTE Thanks

Post Reply New Thread Subscribe


« Two Challenges when I upgraded to a 2011 Mac Mini | iMac running very slow »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
Start up disk is full, how do I use my external drive PookieOne5 OS X - Operating System 2 09-20-2008 10:10 AM
MAT****ADVD-R UJ-846 disk drive not working ThisismeAdam Apple Desktops 0 05-15-2008 04:43 PM
Flashing ? / not registering hard drive / OS disk not helping TomChapman Apple Notebooks 5 05-12-2008 11:35 PM
DIY: Trick out your Intel Mini kaidomac Apple Desktops 53 02-17-2007 02:40 AM
G4 ibook slot load drive HarborAce Apple Notebooks 4 12-13-2004 10:49 AM

All times are GMT -4. The time now is 11:49 PM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?