iMAC 24 nothing but problems

marcopolo · marcopolo #1 (**permalink**)

03-22-2011, 01:36 PM

I purchased a MAC last year and it had been pretty much problem free until recently. I'm running 10.6.6 and have nothing but crashes at the moment, sometimes daily such as Outlook, Google Chrome, Safari and Firefox crashing.

Also I get your computer must be powered off and on again, right after booting to the GUI, had this a few times.

Any ideas before I give up and go back to my trusty Windows 7 laptop?

Cheers

indychris · indychris #2 (**permalink**)

03-22-2011, 01:42 PM

Quote:

Originally Posted by marcopolo

I purchased a MAC last year and it had been pretty much problem free until recently. I'm running 10.6.6 and have nothing but crashes at the moment, sometimes daily such as Outlook, Google Chrome, Safari and Firefox crashing.

Also I get your computer must be powered off and on again, right after booting to the GUI, had this a few times.

Any ideas before I give up and go back to my trusty Windows 7 laptop?

Cheers

First two things I would try:

1) Verify & Repair Permissions

2) Get something like Disk Warrior and repair any directory issues.

Those two things have always taken care of a majority of performance/crashing issues for me.

marcopolo · marcopolo #3 (**permalink**)

03-22-2011, 02:21 PM

I've ran Verify, it failed, so ran repair and that failed.

Haven't tried Disk Warrior as yet

marcopolo · marcopolo #4 (**permalink**)

03-22-2011, 03:48 PM

Well, ran the disk utility from the install DVD and said it could not repair so I guess its a backup and reinstall

cr1t1cal · cr1t1cal #5 (**permalink**)

03-22-2011, 04:03 PM

Try disk warrior thats a great little app for these kind of problems a right little god send !

marcopolo · marcopolo #6 (**permalink**)

03-22-2011, 04:12 PM

Is there a free version of it, or is it only available to use if full purchase. I reckon I might have a bad disk all the same but rebuilding can be such a pain.

cr1t1cal · cr1t1cal #7 (**permalink**)

03-22-2011, 04:14 PM

I think its premium only mate. Sorry....

marcopolo · marcopolo #8 (**permalink**)

03-22-2011, 04:26 PM

Looks like a rebuild then.

cr1t1cal · cr1t1cal #9 (**permalink**)

03-22-2011, 04:27 PM

Have fun mate ! Id recommend Carbon Copy Cloner as an amazin backup tool if you aint already got one.

marcopolo · marcopolo #10 (**permalink**)

03-22-2011, 05:47 PM

Luckily most of my stuff is on a WD Passport, just need to export from Outlook 2011.

I'm just worried it's a hard error on the HD, something a restore probably won't rectify.

cr1t1cal · cr1t1cal #11 (**permalink**)

03-22-2011, 05:49 PM

Click on Disk Utility and check your smart status, if it's "verified" your hard drive is fine.

marcopolo · marcopolo #12 (**permalink**)

03-22-2011, 06:06 PM

Yep, verified but why are these issues so hard to repair on a mac, forgive me I'm a Windows techie and these sorts of problems are easily remedied with tools a plenty.

I thought the OS on a MAC was pretty bullet proof.

cr1t1cal · cr1t1cal #13 (**permalink**)

03-22-2011, 06:08 PM

It is bullett proof !

Disk Warrior would sort it right out ! It just happens sometimes. I've just came from windows to mac little over a year ago, and Ive ran into no more or probably no fewer problems than what I would on a windows PC.

harryb2448 · harryb2448 #14 (**permalink**)

03-22-2011, 06:14 PM

DiskWarrior whilst a first class program is as dear as a new hard drive and your drive is still under warranty. Seagate etc warrant their drives for a three year period. If it is still within the twelve months take it back to the reseller or Genius Bar.

marcopolo · marcopolo #15 (**permalink**)

03-22-2011, 06:20 PM

I purchased my MAC from John Lewis, Feb 2010 but it came with a 2 year warranty, so I have that to fall back on if required. I've read the 'verified' is not always that reliable as to whether the drive is ok or not. Seen a few suggestions about SMART utility but wondering whether some sort of backup is worthwhile or not and then a restore as I don't want to be re-writing naff data.

harryb2448 #14 (permalink)
Member Since: Nov 28, 2007 Location: Nambucca Heads Australia Posts: 14,094 Mac Specs: iMac i5 2.7GHz OS X.8.3	03-22-2011, 06:14 PM DiskWarrior whilst a first class program is as dear as a new hard drive and your drive is still under warranty. Seagate etc warrant their drives for a three year period. If it is still within the twelve months take it back to the reseller or Genius Bar. *Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!*
	QUOTE Thanks

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marcopolo #1 (permalink)
Member Since: Apr 25, 2010 Posts: 45	03-22-2011, 01:36 PM I purchased a MAC last year and it had been pretty much problem free until recently. I'm running 10.6.6 and have nothing but crashes at the moment, sometimes daily such as Outlook, Google Chrome, Safari and Firefox crashing. Also I get your computer must be powered off and on again, right after booting to the GUI, had this a few times. Any ideas before I give up and go back to my trusty Windows 7 laptop? Cheers
	QUOTE Thanks

marcopolo #4 (permalink)
Member Since: Apr 25, 2010 Posts: 45	03-22-2011, 03:48 PM Well, ran the disk utility from the install DVD and said it could not repair so I guess its a backup and reinstall
	QUOTE Thanks

cr1t1cal #5 (permalink)
Member Since: Mar 22, 2011 Posts: 34	03-22-2011, 04:03 PM Try disk warrior thats a great little app for these kind of problems a right little god send !
	QUOTE Thanks

marcopolo #6 (permalink)
Member Since: Apr 25, 2010 Posts: 45	03-22-2011, 04:12 PM Is there a free version of it, or is it only available to use if full purchase. I reckon I might have a bad disk all the same but rebuilding can be such a pain.
	QUOTE Thanks

cr1t1cal #7 (permalink)
Member Since: Mar 22, 2011 Posts: 34	03-22-2011, 04:14 PM I think its premium only mate. Sorry....
	QUOTE Thanks

marcopolo #8 (permalink)
Member Since: Apr 25, 2010 Posts: 45	03-22-2011, 04:26 PM Looks like a rebuild then.
	QUOTE Thanks

cr1t1cal #9 (permalink)
Member Since: Mar 22, 2011 Posts: 34	03-22-2011, 04:27 PM Have fun mate ! Id recommend Carbon Copy Cloner as an amazin backup tool if you aint already got one.
	QUOTE Thanks

marcopolo #10 (permalink)
Member Since: Apr 25, 2010 Posts: 45	03-22-2011, 05:47 PM Luckily most of my stuff is on a WD Passport, just need to export from Outlook 2011. I'm just worried it's a hard error on the HD, something a restore probably won't rectify.
	QUOTE Thanks

cr1t1cal #11 (permalink)
Member Since: Mar 22, 2011 Posts: 34	03-22-2011, 05:49 PM Click on Disk Utility and check your smart status, if it's "verified" your hard drive is fine.
	QUOTE Thanks

marcopolo #12 (permalink)
Member Since: Apr 25, 2010 Posts: 45	03-22-2011, 06:06 PM Yep, verified but why are these issues so hard to repair on a mac, forgive me I'm a Windows techie and these sorts of problems are easily remedied with tools a plenty. I thought the OS on a MAC was pretty bullet proof.
	QUOTE Thanks

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cr1t1cal #13 (permalink)
Member Since: Mar 22, 2011 Posts: 34	03-22-2011, 06:08 PM It is bullett proof ! Disk Warrior would sort it right out ! It just happens sometimes. I've just came from windows to mac little over a year ago, and Ive ran into no more or probably no fewer problems than what I would on a windows PC.
	QUOTE Thanks

marcopolo #15 (permalink)
Member Since: Apr 25, 2010 Posts: 45	03-22-2011, 06:20 PM I purchased my MAC from John Lewis, Feb 2010 but it came with a 2 year warranty, so I have that to fall back on if required. I've read the 'verified' is not always that reliable as to whether the drive is ok or not. Seen a few suggestions about SMART utility but wondering whether some sort of backup is worthwhile or not and then a restore as I don't want to be re-writing naff data.
	QUOTE Thanks