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  1. #1
    iMac 21' stuck on apple screen! PLEASE HELP!

    Member Since
    Feb 16, 2011
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    iMac 21' stuck on apple screen! PLEASE HELP!
    well i was running bootcamp and needed to switch to the mac so i restarted it. When I restarted it, it got stuck on the apple logo and the spinning wheel. I left it on for about 20 minutes and nothing happened. I noticed a little after I started using bootcamp there would be a little loading bar under the spinning wheel that would show for a minute and the disappear if that is any use of information. I can still get on bootcamp by holding the option key but when i try to go on mac it gets stuck. If someone can help with this problem that would be great! thanks!

  2. #2
    iMac 21' stuck on apple screen! PLEASE HELP!
    robduckyworth's Avatar
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    can you boot into safe mode?
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  3. #3
    iMac 21' stuck on apple screen! PLEASE HELP!

    Member Since
    Feb 16, 2011
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    umm well im not sure if i was doing it right but i held down the shift button before i booted it up kinda how i held the option button before i bootup to get into bootcamp

  4. #4
    iMac 21' stuck on apple screen! PLEASE HELP!
    robduckyworth's Avatar
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    well first off i would try doing a hardware test, from your OSX disc. then we can rule out any hardware issues.

    if you can boot into OSX on safe mode, you might aswell do a repair permissions in disk utility.
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  5. #5
    iMac 21' stuck on apple screen! PLEASE HELP!
    Randy B. Singer's Avatar
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    Quote Originally Posted by shoozter View Post
    When I restarted it, it got stuck on the apple logo and the spinning wheel.
    That is what Apple calls a "gray screen" problem, and this is how they suggest that you troubleshoot the problem:

    Mac OS X: Gray screen appears during startup

    Often the problem goes away instantly if you disconnect a recently attached hardware peripheral. (e.g. new external hard drive, USB hub, keyboard, etc.)

    ___________________________________________

    Randy B. Singer
    Co-author of The Macintosh Bible (4th, 5th, and 6th editions)

    Macintosh OS X Routine Maintenance
    OS X Maintenance And Troubleshooting
    ___________________________________________

  6. #6
    iMac 21' stuck on apple screen! PLEASE HELP!

    Member Since
    Feb 16, 2011
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    8
    Quote Originally Posted by robduckyworth View Post
    well first off i would try doing a hardware test, from your OSX disc. then we can rule out any hardware issues.

    if you can boot into OSX on safe mode, you might aswell do a repair permissions in disk utility.
    well i did the repair permissions and rebooted my iMac. That loading bar still shows up before the spinning wheel but it actually finished the bootup in a little less than 2 minutes. It seems to not be running as smoothly as i remembered since im usually on bootcamp, but im not so such if its related to my problem. so what do you think?

  7. #7
    iMac 21' stuck on apple screen! PLEASE HELP!
    robduckyworth's Avatar
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    have a read at the article above, it has a lot of useful information.

    did you do the hardware test? also, as per suggested above, try disconnecting any peripherals you may have.
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