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  1. #1

    harvey3178's Avatar
    Member Since
    Sep 30, 2010
    Posts
    30
    Noise from brand new iMac!
    Hey guys!

    Got my Brand new 27" iMac i7 the other day, i got the first one on Thursday then after getting it home and starting it up there was a mark on the underside of the glass! anyway apple replaced this no problem.
    My new one now was used for the first time yesterday and i noticed a very annoying noise which seems to be coming from the bottom of the iMac (PSU) now i know the sound of the hard drive (not that) if i put my ear to top right facing screen i can here the very quiet fan (not that) so tilting the machine in front of you and putting your ear to where the ram would go is this low whine noise which fluctuates, even if i watch tv i can still hear this! its so annoying!!
    I assume it must be the PSU???

  2. #2

    Buzzard2010's Avatar
    Member Since
    Oct 22, 2010
    Location
    Bretforton, Worcestershire
    Posts
    2,571
    Specs:
    MacBook Pro 15" 2014, 2.2GHz i7, 16GB RAM, 250GB SSD, OSX 10.9.5 - iPhone 5s 16gb
    Here is a picture of the new 27" iMac i7, notice where the fans are, I have beautifully marked them out in a nice shade of pink
    I reckon it could be one of the fans. They should not be making that much noise though. I would take it back in, get them to plug it in and listen. (Try and go when it's quite though)



    Hope this helps

    - Simon

    If you have been helped, don't forget to use the Reputation system at the top right of their post.
    May 2011
    Nominated: March 2011 & April 2011

  3. #3

    harvey3178's Avatar
    Member Since
    Sep 30, 2010
    Posts
    30
    Hi,

    Well i took it back to the apple store and they swapped it over, got this one home and its perfect! cant hear a thing except from the odd hard drive noise but give me that any day over that **** whine! lol

  4. #4

    Buzzard2010's Avatar
    Member Since
    Oct 22, 2010
    Location
    Bretforton, Worcestershire
    Posts
    2,571
    Specs:
    MacBook Pro 15" 2014, 2.2GHz i7, 16GB RAM, 250GB SSD, OSX 10.9.5 - iPhone 5s 16gb
    Glad you got it sorted pal.

    - Simon

    If you have been helped, don't forget to use the Reputation system at the top right of their post.
    May 2011
    Nominated: March 2011 & April 2011

  5. #5

    harvey3178's Avatar
    Member Since
    Sep 30, 2010
    Posts
    30
    Thanks! Good old apple..... :-)
    iMac 27" i7 8G , MBP 15" i7 8G , iPad 64 3G , iPhone 4 32G

  6. #6

    Phacade's Avatar
    Member Since
    Feb 09, 2011
    Location
    Hong Kong
    Posts
    184
    Specs:
    21" 3.6GHz Core i5 iMac, 12GB Crucial RAM
    You see, this sort of good customer service is what I like to hear prior to my making a purchase of my own iMac. Well done Apple!
    21" 3.6GHz Core i5 iMac "Sputnik" ■ 12GB Crucial RAM ■ Monsoon flat-panel speakers ■ HP P1006 LaserJet printer ■ Full Keyboard ■ Canoscan 9000F flatbed scanner ■ ...and then of course me (being a narcissist, I consider this to be the most important mod).

  7. #7

    harvey3178's Avatar
    Member Since
    Sep 30, 2010
    Posts
    30
    Quote Originally Posted by Phacade View Post
    You see, this sort of good customer service is what I like to hear prior to my making a purchase of my own iMac. Well done Apple!

    Exactly! there service in my own experience is second to none! When i took this one back the guy at the apple store said " when you are paying this kind of money for something you want it to be perfect, anything less is just not acceptable!"

    Now thats service!
    iMac 27" i7 8G , MBP 15" i7 8G , iPad 64 3G , iPhone 4 32G

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