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  1. #1


    Member Since
    Jan 25, 2011
    Posts
    2
    Unhappy Can't install my HP printer on my iMac
    Hi there,

    Got my iMac recently and a free printer with it, the HP Officejet C4500. I am trying to install it through a USB cable and when I get to the end of the installation and it asks me to Set up the printer I get a blank window where I should be seeing the printer icon to select it. Then a warning window pops up and says that if my printer doesn't appear on the list I might have the wrong driver (this is the cd that comes with the printer!). Just in case, I went to hp support web and downloaded the most recent version of the driver for the printer and when trying to install it I got to the same point!!!

    Even in desperation, I tried to install my old Hp printer following the same procedures (the drivers are very similar and also I got the most updated version of this online...) and same thing again!!!

    Help!!! I have been trying this for days now..

  2. #2

    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Location
    UK
    Posts
    6,855
    Specs:
    27" iMac i7 (2011) 10.11, Mac Mini i5 (2014), iPhone6s, Apple Watch, iPad Air 2, New AppleTV (4?)
    Have you tried a different USB cable?
    Not been around these parts for a while. Trying to change that . .

    Please use the reputation system if you think you've been helped - bottom left of this post

  3. #3


    Member Since
    Jan 25, 2011
    Posts
    2
    Quote Originally Posted by mrplow View Post
    Have you tried a different USB cable?
    I haven't no, but 3 days ago I was using it with my old Desk PC so it should be alright...

  4. #4

    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Location
    UK
    Posts
    6,855
    Specs:
    27" iMac i7 (2011) 10.11, Mac Mini i5 (2014), iPhone6s, Apple Watch, iPad Air 2, New AppleTV (4?)
    It's worth a try if only to prove that's not the problem
    Not been around these parts for a while. Trying to change that . .

    Please use the reputation system if you think you've been helped - bottom left of this post

  5. #5

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    48,252
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    Also, and this might sound basic.... you need to turn the printer on in order for it to be seen.

  6. #6

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    21,874
    Specs:
    Imac 27" Retina 3.3GHz, 512GB Flash, 16GB memory, OS X.11.4.
    And go into Systems Preferences > Print and Fax and see if the printer is shown. If nopt hit the + button and see if it comes up available.
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  7. #7


    Member Since
    Jan 09, 2011
    Posts
    3
    re: HP installation
    I recently began to "install" my older HP which I'd connected to my iMac and turned on. I searched the HP site for the drivers but couldn't find them. Then, for some reason, I hit command P and there it was, already intuitively connected and ready to go!

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