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Apple Desktops Discussion of Apple's desktop machines including Mac Pro, iMac, Power Mac, and mini

Can't install my HP printer on my iMac


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lsalesa

 
Member Since: Jan 25, 2011
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Hi there,

Got my iMac recently and a free printer with it, the HP Officejet C4500. I am trying to install it through a USB cable and when I get to the end of the installation and it asks me to Set up the printer I get a blank window where I should be seeing the printer icon to select it. Then a warning window pops up and says that if my printer doesn't appear on the list I might have the wrong driver (this is the cd that comes with the printer!). Just in case, I went to hp support web and downloaded the most recent version of the driver for the printer and when trying to install it I got to the same point!!!

Even in desperation, I tried to install my old Hp printer following the same procedures (the drivers are very similar and also I got the most updated version of this online...) and same thing again!!!

Help!!! I have been trying this for days now..
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mrplow

 
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Have you tried a different USB cable?

External hard disk acquisition addict - but admitting the problem is the first step to a robust backup

Please use the reputation system if you think you've been helped - top right of this post
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lsalesa

 
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Quote:
Originally Posted by mrplow View Post
Have you tried a different USB cable?
I haven't no, but 3 days ago I was using it with my old Desk PC so it should be alright...
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mrplow

 
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It's worth a try if only to prove that's not the problem

External hard disk acquisition addict - but admitting the problem is the first step to a robust backup

Please use the reputation system if you think you've been helped - top right of this post
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chscag

 
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Also, and this might sound basic.... you need to turn the printer on in order for it to be seen.
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harryb2448

 
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And go into Systems Preferences > Print and Fax and see if the printer is shown. If nopt hit the + button and see if it comes up available.

Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!
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spuds65

 
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I recently began to "install" my older HP which I'd connected to my iMac and turned on. I searched the HP site for the drivers but couldn't find them. Then, for some reason, I hit command P and there it was, already intuitively connected and ready to go!
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