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wootown 01-15-2011 03:57 PM

iMac wont go past grey apple
Hello everybody
sorry if I have posted in the wrong section but im desprate for help here.
Today I went to start up my mac and got to the bit where the grey apple aprears and the spinning gear like thing. also I notied a bar under neath all that not even fill up 1/4 of the way before dissapering. I did searches on the problem and tryed all of the troubleshooting boot up keys but still nothing.
I then put my install dvd in and then nothing happens I try everything the C button on start up the option key and only my mac hdd and windows hdd partition show up.

So now im stuck with a mac that wont load past the grey apple or boot up my install dvd to fix the problem.
Please help

and also im running boot camp with windows 7 on my imac. that partition works fine but.

Thanks in advance
also I dunno if this is a problem but I have snow leopard installed on my imac but my boot dvd is 10.5.6 I dont have the snow leopard dvd

Buzzard2010 01-15-2011 04:07 PM

Any specs of what machine you have would be useful... but here we go...
Try resetting SMC, MVRAM and PRAM
Guides below:

Resetting your Mac's PRAM and NVRAM
Intel-based Macs: Resetting the System Management Controller (SMC)

- Simon

wootown 01-15-2011 04:14 PM

sorry mate I couldnt remeber for the life of me the specs it the mac model before the current one the top of the line one with 4gb ram 1tb hdd and a 24inch screen I think it is.
ill try those solutions out now but

Buzzard2010 01-15-2011 04:16 PM

Thats all good then, I was bargaining that you had an intel machine and gave you the intel guide for resetting the SMC, hopefully it will work for you.
Post the results

- Simon

wootown 01-15-2011 04:19 PM

thanks man will do could you please explain how to do the SMC restart dont really understand what apples saying on their site lol

Buzzard2010 01-15-2011 04:21 PM

Basically make sure the computer is off. Unplug the power supply and remove the battery if it is a laptop. Hold down the power button with everything removed for 10 seconds, then replace everything into it and power it back on.

- Simon

wootown 01-15-2011 04:47 PM

nope no luck with any of them man when I did the SMC my imac went really loud like it went into over drive or something that did nothing. wouldnt even load up my windows partition. So I unplugged it for a minute or two that worked but still no mac side working
then tryed the MVRAM and PRAM reset like I already have but again no luck.

What im seeing is Grey apple appears. then a loading bar at the bottom of the screen fills not even a 1/4 of the way up with grey. Then disappears and that little gear like spinning thing appears and then the machine will not go any further.

Thanks for your help but man

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