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  1. #1


    Member Since
    Nov 18, 2010
    Posts
    15
    Specs:
    older ipod, ipod touches 3 &4, older imac, imac 19 inch osx. love them all.
    chinese virus? can't restart? HELP
    my sister -- who is very intelligent but not computer savvy -- opened a file today on her newish imac from a friend. it was some sort of chinese ppt. it has taken over her computer, she can not access any other file; she has shut it down and restarted many times but to no avail.'

    any ideas how to try other types of shut downs or other types of starts? anyone know anything?? HELP me help her; she's on the phone and very stressed!

  2. #2


    Member Since
    Nov 18, 2010
    Posts
    15
    Specs:
    older ipod, ipod touches 3 &4, older imac, imac 19 inch osx. love them all.
    OK ___ ITS all over. its all back to normal; no virus, sorry for the thread. i'd like to pull this, but am not sure how. jeesh. sorry! just glad everything is ok for her lovely wonderful imac.

  3. #3

    toMACsh's Avatar
    Member Since
    Jul 30, 2009
    Location
    Wisconsin
    Posts
    5,987
    Specs:
    Mac Mini (Late 2014) 2.6GHz Intel Core i5 Memory: 8GB 1600MHz DDR3
    How did she fix it?

  4. #4

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    21,184
    Specs:
    27" 5K iMac, 3.3GHz, 256GB Flash Storge, 16GB memory and OS X.11.3.
    And there are no Mac OS X viruses - Chinese, Caucasian nor any other species.
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

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