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Apple Desktops Discussion of Apple's desktop machines including Mac Pro, iMac, Power Mac, and mini

chinese virus? can't restart? HELP


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carsonandstella

 
Member Since: Nov 18, 2010
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Mac Specs: older ipod, ipod touches 3 &4, older imac, imac 19 inch osx. love them all.

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my sister -- who is very intelligent but not computer savvy -- opened a file today on her newish imac from a friend. it was some sort of chinese ppt. it has taken over her computer, she can not access any other file; she has shut it down and restarted many times but to no avail.'

any ideas how to try other types of shut downs or other types of starts? anyone know anything?? HELP me help her; she's on the phone and very stressed!
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carsonandstella

 
Member Since: Nov 18, 2010
Posts: 15
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Mac Specs: older ipod, ipod touches 3 &4, older imac, imac 19 inch osx. love them all.

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OK ___ ITS all over. its all back to normal; no virus, sorry for the thread. i'd like to pull this, but am not sure how. jeesh. sorry! just glad everything is ok for her lovely wonderful imac.
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toMACsh

 
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Member Since: Jul 30, 2009
Location: Wisconsin
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Mac Specs: Mac Mini Core 2 Duo

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How did she fix it?
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harryb2448

 
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Member Since: Nov 28, 2007
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Mac Specs: iMac i5 2.7GHz, 16GB memory, OS X.10

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And there are no Mac OS X viruses - Chinese, Caucasian nor any other species.

Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!
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