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  1. #1


    Member Since
    Oct 14, 2009
    Posts
    97
    Imac freeze after sleep
    My parents have a new Imac and in the morning when they try to wake the mac from sleep the mouse icon has frozen. Any ideas what is causing this?

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    48,783
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    What kind of mouse are they using and is it wired or wireless?

  3. #3


    Member Since
    Oct 14, 2009
    Posts
    97
    it's a wireless mouse

  4. #4

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    48,783
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    The batteries may be getting weak - have them put new batteries in the mouse to see if that helps. If the problem persists, tell them to switch to a wired mouse in order to test if the same thing happens. If it does, post back and we can go from there.

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