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  1. #1


    Member Since
    Sep 23, 2010
    Posts
    5
    F1-F9 and RIGHT SHIFT not working
    A while ago F1-F9 and RIGHT SHIFT stopped responding.
    I've looked around for a solution, but all threads about it ends with no solution.

    And, yes, I have "use f1 f2 keys as standard function keys" unchecked!

    Fwiw F10-F12 for volume/mute still works...

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    48,195
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    Which machine? Model, year, and tell us what version of OS X you're using.
    Assuming you have a desktop Mac, what kind of keyboard?

  3. #3


    Member Since
    Sep 23, 2010
    Posts
    5
    Quote Originally Posted by chscag View Post
    Which machine? Model, year, and tell us what version of OS X you're using.
    Assuming you have a desktop Mac, what kind of keyboard?
    iMac, Intel Core i3, bought it a month ago.
    Mac OS X 10.6.4
    The keyboard is the one I got with it, AppleWirelessKeyboard

  4. #4


    Member Since
    Sep 23, 2010
    Posts
    5
    bump to get some help

  5. #5

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    48,195
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    Since you bought the machine a month ago, it's still under warranty. Make an appointment with your local Apple store genius and have them look at it. You could have a defective keyboard, which if it is, they'll give you a new one.

  6. #6

    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Location
    Modesto, Ca.
    Posts
    28,898
    Specs:
    iMac 2010 27" QuadI7 OSX10.11, iMac 2008 OSX10.11, MBP Late2011OSX10.11 , iPad Air, iPhone 3GS
    Quick question, Did any liquid spill/Splash on the keyboard? Do you have another keyboard you can try like a USB keyboard?

  7. #7


    Member Since
    Sep 23, 2010
    Posts
    5
    Quote Originally Posted by dtravis7 View Post
    Quick question, Did any liquid spill/Splash on the keyboard? Do you have another keyboard you can try like a USB keyboard?
    Nothing spilled.

    Same problem with other keyboards.

  8. #8

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    48,195
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    That no longer sounds like a hardware problem if you've tried other keyboards and the same thing occurs. What software have you installed lately? Have you made any modifications to the system in any way? And, as you were advised in the first replies, the machine is under warranty. If you can't resolve it, you might want to let Apple look at it.

  9. #9


    Member Since
    Sep 23, 2010
    Posts
    5
    The only software I can think of that may cause a conflict is VMWare Fusion which I use to run Windows 7

  10. #10


    Member Since
    Jan 17, 2011
    Posts
    3
    I have the same issue. I think it must be software related as I'm using a macbook and not an iMac with keyboard.

    Anybody got a solution?

    thanks

  11. #11

    Aptmunich's Avatar
    Member Since
    Mar 09, 2004
    Location
    Munich
    Posts
    9,073
    Specs:
    Aluminium Macbook 2.4 Ghz 4GB RAM, SSD 24" Samsung Display, iPhone 4, iPad 2
    First of all, install the 10.6.6 update if you haven't yet - it's good housekeeping.
    Next: have you tried checking and unchecking that box?

  12. #12


    Member Since
    Jan 17, 2011
    Posts
    3
    Yes I've tried ticking the box - didnt work.

    I've tried the "press f2 & f3 randomly whilst booting" - didn't work.

    I've tried resetting PRAM (option-cmd-p-r and hold down whilst booting and let it chime a few times) - didn't work.

    Not tried 10.6.6 update as I'm only 10.5.8 and that would require me to buy Snow Leopard. Was hoping for a free fix!

    It used to work when I got the Macbook (1997 white one). I was on 10.4 at the time and suddenly f1 to f9 plus right shift stopped working.

    10.5 upgrade made no difference so I'm reluctant to buy 10.6 on the chance it will fix it.

    There's many forum entries online about this but no good answers.

    Thanks for your reply though.

  13. #13

    Aptmunich's Avatar
    Member Since
    Mar 09, 2004
    Location
    Munich
    Posts
    9,073
    Specs:
    Aluminium Macbook 2.4 Ghz 4GB RAM, SSD 24" Samsung Display, iPhone 4, iPad 2
    Quote Originally Posted by mac9 View Post
    Yes I've tried ticking the box - didnt work.

    I've tried the "press f2 & f3 randomly whilst booting" - didn't work.

    I've tried resetting PRAM (option-cmd-p-r and hold down whilst booting and let it chime a few times) - didn't work.

    Not tried 10.6.6 update as I'm only 10.5.8 and that would require me to buy Snow Leopard. Was hoping for a free fix!

    It used to work when I got the Macbook (1997 white one). I was on 10.4 at the time and suddenly f1 to f9 plus right shift stopped working.

    10.5 upgrade made no difference so I'm reluctant to buy 10.6 on the chance it will fix it.

    There's many forum entries online about this but no good answers.

    Thanks for your reply though.
    Sorry, I meant the other guy who said he was on 10.6.4.
    10.5.8 should of course work too. Have you tried the usual troubleshooting stuff (repair permissions, delete plist file etc)?

  14. #14


    Member Since
    Jan 17, 2011
    Posts
    3
    I've just tried repairing permissions - made no difference.

    When you say delete plist file - which one? I tried the keyboard plist file and that didn't do it.

    cheers

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