08-26-2010, 11:41 AM

While using Gmail and either audio or video chatting, I can hear the other person fine, but all they get is static from me. I have checked my sound settings, but it does not seem to make a difference. Any ideas or help would be appreciated.

Thanks.

Dave

08-26-2010, 02:09 PM

When posting and asking for help, you need to provide us with information about your hardware and which version of OS X you're using. Look thru other posts to get an idea of what you should provide.

08-26-2010, 02:31 PM

Mac OS Version 10.5.8. iMac with 24" screen. I believe it is an early 2009. No other peripherals. What else do you need as far as hardware?

Hardware Overview:

Model Name: iMac
Model Identifier: iMac9,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.66 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 6 MB
Memory: 4 GB
Bus Speed: 1.07 GHz
Boot ROM Version: IM91.008D.B08
SMC Version (system): 1.45f0
Serial Number (system): W89177890TG
Hardware UUID: 2D4E4984-BFD7-54E2-BB97-E3C7F54C0D2E

08-27-2010, 01:19 PM

I have heard a lot about Mac users helping each other. I guess this was not the place they were talking about.

Dave

08-27-2010, 01:36 PM

Originally Posted by drickert

I have heard a lot about Mac users helping each other. I guess this was not the place they were talking about.

Dave

You are VERY mistaken my friend!

Have you considered it's possible no one that has read your post so far knows the answer to your question. And have you considered that when you start making accusations like you made above makes people want to help you even less.

The old saying is..."You catch more flies with honey than you do with vinegar!"

- Nick

08-27-2010, 02:17 PM

Originally Posted by drickert

I have heard a lot about Mac users helping each other. I guess this was not the place they were talking about.

Dave

Everybody works Monday through Friday on these forums. Me personally? I have classes. It's very possible that when you post something at 10 in the morning, you won't get a reply until 7 at night. And sometimes, there are other posters here wanting answers, and your thread topic may be buried.

Please don't assume we don't help here at Mac Forums. We absolutely LOVE to help. It's just..well some of us are busy outside the forums.



Now, have you checked to see if anything was stuck inside the input jack? It's possible you may need to clean it out.

08-27-2010, 04:15 PM

Chris H.

Thanks. I have checked the input outlet, but it is clean. I have never used it. I am confused as to what is input and output. If the other person cannot hear me, is that my output? In which case, which of my sound preferences do I need to change? Input or Output? I have changed them all, but nothing seems to work.

Dave

08-27-2010, 04:18 PM

Originally Posted by pigoo3

You are VERY mistaken my friend!

Have you considered it's possible no one that has read your post so far knows the answer to your question. And have you considered that when you start making accusations like you made above makes people want to help you even less.

The old saying is..."You catch more flies with honey than you do with vinegar!"

- Nick

Nick: You just proved my point with your wisdom.

Dave

08-27-2010, 04:19 PM

Originally Posted by drickert

Chris H.

Thanks. I have checked the input outlet, but it is clean. I have never used it. I am confused as to what is input and output. If the other person cannot hear me, is that my output? In which case, which of my sound preferences do I need to change? Input or Output? I have changed them all, but nothing seems to work.

Dave

Output is what you can hear (either speakers or headphones).

Input is what you speak into (via a mic).

If they cannot hear you, it could be a problem on their end, not yours, but for your sake, let's investigate your end.

08-27-2010, 04:43 PM

I have called their land line, and two cell phones with the same result.

Dave

08-27-2010, 07:22 PM

Originally Posted by drickert

I have called their land line, and two cell phones with the same result.

Dave

So that indicates the problem is on their end- correct? Or..no?

08-28-2010, 06:24 AM

I was assuming that since I called three different devices on the other end, that the problem was with me. I could be wrong.

Dave

08-28-2010, 11:33 AM

Have you tried using the microphone in another app to see if it is a hardware or software issue? You could try iChat, or even garageband just to see if the microphone is functioning correctly. The fact that you use the word "static" makes me think it could possibly be feedback as well. Do you use external speakers with your imac?

08-28-2010, 01:30 PM

No, I use the built in speakers. I will figure out how to use iChat.
Thanks.
Dave