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  1. #1


    Member Since
    Jun 21, 2010
    Posts
    1
    Question Mac not recognizing printer
    Hello everyone..I am needing some help with my grandparents new desk top mac. They had someone come out and hook it up on Friday and all was fine but we had a storm and now the printer will not recognize her computer..It is an epson printer and is hooked up with wireless.. I have went though the steps in the printer book to make sure it is connected and the test page printed out and said link was connected..And when you go to print it does show the printer that she has but it will not print ? She has called the people back out but like always you have to wait a few days and she is getting really irritated that she just bought this and can not use it..any and all suggestions will be greatly appreciated..thanks Amber

  2. #2

    Chilbear's Avatar
    Member Since
    Jun 14, 2007
    Location
    Toronto
    Posts
    574
    Specs:
    2xiMac24 w Parallels 6 (1x White, 1x Aluminum), iPhone 3GS with iOS5
    How close is the printer to the machine? It may be easier to just add a cable and join them by wire. A USB cable for sure would work I would bet. I have no experience in wireless printers as all my printers are hard wired to a home network.

  3. #3

    Mac SK's Avatar
    Member Since
    Oct 20, 2006
    Posts
    1,513
    This is why all this wireless stuff is not such a hot idea. All my printers are on a wired network as well.

  4. #4

    MacShane's Avatar
    Member Since
    Jun 01, 2010
    Location
    Japan
    Posts
    194
    Specs:
    Early 2015 13"MBA 2.2GHz i7, 8GB RAM, OS X 10.11.1
    Quote Originally Posted by Mac SK View Post
    This is why all this wireless stuff is not such a hot idea. All my printers are on a wired network as well.
    That's real constructive. Just because you don't understand wireless and how to set it up correctly doesn't mean it "is not such a hot idea". Wireless printing is actually a GREAT idea for certain needs and applications.

    Open Sharing under System Preferences and make sure the Printer Sharing box is checked. Then, click the Show All button at the top of that pane and open Print & Fax. Check the "Share this printer on the network" box. Make sure the printer appears in the left pane with a green "indicator" and that the status of the printer is "idle". Try to print. If that works, WONDERFUL. If not, post again and we'll try something else.

  5. #5


    Member Since
    Jul 19, 2010
    Posts
    66
    Quote Originally Posted by MacShane View Post
    Open Sharing under System Preferences and make sure the Printer Sharing box is checked. Then, click the Show All button at the top of that pane and open Print & Fax. Check the "Share this printer on the network" box. Make sure the printer appears in the left pane with a green "indicator" and that the status of the printer is "idle". Try to print. If that works, WONDERFUL. If not, post again and we'll try something else.

    REALLY helpful, thanks.

    My OS is 10.3.9 . Is it too old to use this method? I cannot get my printer (Lexmark-wireless) to be recognized.

    I am using an older Mac to get used to it before I jump to a new one. Without this site, I would already have tossed it out the window!!


    Edited to add - the problem is, I get as far as clicking on "share the printer", my computer is listed at the left, but it is all gray and no live icon to click on. Is it because my OS is too old?

  6. #6

    Slydude's Avatar
    Member Since
    Nov 15, 2009
    Location
    North Louisiana, USA
    Posts
    9,942
    Specs:
    2.8 GHz MacBook Pro 10.11, 8 GB mem, iPhone 6+
    Which specific Lexmark is this?
    Sylvester Roque Former Contributing Editor About This Particular Macintosh

    "Got Time to breathe. You got time for music." Denver Pyle as Briscoe Darling

  7. #7


    Member Since
    Jul 19, 2010
    Posts
    66
    Quote Originally Posted by Slydude View Post
    Which specific Lexmark is this?
    The Z2420

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