New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

Start a Discussion

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
Apple Desktops Discussion of Apple's desktop machines including Mac Pro, iMac, Power Mac, and mini

Problem With Printing Queue

Post Reply New Thread Subscribe

Thread Tools

Member Since: Jun 01, 2010
Posts: 1
annon is on a distinguished road

annon is offline
I'm running an Epson Stylus Pro 9880 over our company network to our Apple computer. I'm not an Apple person so bear with me...

We're running Snow Leopard, and I installed the printer drivers and remote assistant through the Epson website. Here's the issue:

Whenever we want to cancel a document, we're supposed to hold down a button on the printer for 3 seconds, then it resets, and stops. However, the Mac keeps sending the print command after we cancel it, so after it resets, it just starts printing again. Ultimately, we have to reboot the computer, and unplug the printer from the wall to clear the queue. Here's what I've tried...

- Uninstalling and reinstalling drivers from Epson/Third party sites
- Holding the job in the Mac printing queue and then trying to stop the job
- Deleting the job in the Mac printing queue and then trying to stop the job
- Stopping the job in the Mac printing queue and then trying to stop the job
- Installed on Windows 7 PC and it worked immediately
- Taking the Mac off of the network and placing it back on

Any advice would be very much appreciated

Thank you,

QUOTE Thanks

Post Reply New Thread Subscribe

« Problem with G4 MDD | Firewire 800 & 400 ports on the sames buss? »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread Starter
Last Post
Can anyone help with this printing problem? deets kirtap Other Hardware and Peripherals 1 02-09-2010 06:49 PM
Problem printing BobTheBeeGuy Running Windows (or anything else) on your Mac 0 01-12-2009 01:00 PM
Problem with printing on a pc shared printer from macbook Mister 2 Internet, Networking, and Wireless 2 02-05-2007 04:16 PM
problem w/tiger on printing 3x5 cooljoe815 Apple Desktops 1 12-09-2005 09:01 AM
Printing Problem IanCT OS X - Operating System 0 10-20-2004 01:05 AM

All times are GMT -4. The time now is 12:51 AM.

Powered by vBulletin
Copyright ©2000 - 2015, Jelsoft Enterprises Ltd.

Welcome to

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!

(4 digit year)

Already a member?