iMac & Printer?

Chris77 · Chris77 #1 (**permalink**)

05-17-2010, 02:23 PM

Hi,

This is my first post on this forum and if you could help me I would be very thankful.

A couple of months ago I decided it was time to get a new computer and I thought I would get myself an iMac. Initially I used it with my Lexmark printer and it worked perfectly using wireless. Then all of a sudden it stopped working (nothing wrong with the printer it works fine from other computers) the iMac just would not talk to it. Over the weekend I bought a new printer, a Hewlett Packard C4780, now this printer works but when you press print it takes nearly 4 minutes for the printer to print (yet again there is nothing wrong with the printer it works fine with other computers, dare I say it, PC's).
It makes no difference whether the iMac is connected to the printer via USB or wirelessly.

I have phoned Apple customer service but the blamed the printer and said they could not help

.

The operating system I am using is MAC OS X 10.6.3

MYmacROX · MYmacROX #2 (**permalink**)

05-17-2010, 02:58 PM

Have you tried going to HP's website and seeing if there are any driver updates you could download? Also, have you updated your OS X software using the most recent combo update? HERE
I don't pretend to know WHY you are having such a long delay from the time you click "Print" to the time the printer actually prints, but those are some basic things I would start with.

HTH

Chris77 · Chris77 #3 (**permalink**)

05-17-2010, 03:29 PM

Thanks but I've tried both those updates and they have made no difference.

MYmacROX #2 (permalink)
Member Since: Mar 17, 2009 Posts: 3,329 Mac Specs: 2008 15" MBP ML, 2012 21.5" iMac ML	05-17-2010, 02:58 PM Have you tried going to HP's website and seeing if there are any driver updates you could download? Also, have you updated your OS X software using the most recent combo update? HERE I don't pretend to know WHY you are having such a long delay from the time you click "Print" to the time the printer actually prints, but those are some basic things I would start with. HTH 16GB iPhone 5, 64GB Wi-Fi only iPad 1st Gen. Reminder: Please include your Mac's specs. This will make it much easier for the other members to assist you.
	QUOTE Thanks

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Chris77 #1 (permalink)
Member Since: May 17, 2010 Posts: 2	05-17-2010, 02:23 PM Hi, This is my first post on this forum and if you could help me I would be very thankful. A couple of months ago I decided it was time to get a new computer and I thought I would get myself an iMac. Initially I used it with my Lexmark printer and it worked perfectly using wireless. Then all of a sudden it stopped working (nothing wrong with the printer it works fine from other computers) the iMac just would not talk to it. Over the weekend I bought a new printer, a Hewlett Packard C4780, now this printer works but when you press print it takes nearly 4 minutes for the printer to print (yet again there is nothing wrong with the printer it works fine with other computers, dare I say it, PC's). It makes no difference whether the iMac is connected to the printer via USB or wirelessly. I have phoned Apple customer service but the blamed the printer and said they could not help . The operating system I am using is MAC OS X 10.6.3
	QUOTE Thanks

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