01-28-2010, 02:27 AM

I have a new Imac 21.5 inch bought in December 2009. Occasionally the mouse keeps dropping out. I have to remove the batteries from the mouse and then put them back in. Sometimes this reconnects the mouse, although at other times i have to reboot the mac by holding down the power button. Anybody experienced similiar.

thanks for looking

01-28-2010, 09:26 AM

What happens if you just move the mouse a bit after it disconnects?

If it is like my Microsoft BT mouse, that causes it to reconnect within a couple of seconds. I think all that is a battery-saving measure.

01-28-2010, 10:24 AM

Just got a 27" iMac and have learned that to connect the mouse, you have to click it, otherwise it will seem like it is not working. So give clicking it a try once it disconnects but it still shouldn't be disconnecting randomly, maybe give Apple a call if it continues.

01-28-2010, 10:51 AM

Originally Posted by T_O_P12

Just got a 27" iMac and have learned that to connect the mouse, you have to click it, otherwise it will seem like it is not working. So give clicking it a try once it disconnects but it still shouldn't be disconnecting randomly, maybe give Apple a call if it continues.

I have noticed that a few times also. One click of the MM it's connected.

01-29-2010, 10:50 PM

My mouse started doing that about 3 weeks after I got my new iMac too. The best way I have found to get it mine to reconnect is to put it up to the apple emblem and then click the mouse until it connects. Not sure if being close like that helps but it seems to work.