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  1. #1


    Member Since
    Dec 29, 2009
    Posts
    4
    Unhappy everytime i play a video the audio sounds like its skipping
    Help please!
    hi, i recently got a 27" Imac from the apple store.
    Everything was going well until i went on to youtube and everytime i play a video the audio sounds like its skipping and sometimes even sounds as if the the video is in slow motion..

    Just wondering is anybody else has experienced this, if so, any advice?

  2. #2

    VegasGeorge's Avatar
    Member Since
    Sep 23, 2006
    Location
    Las Vegas, NV USA
    Posts
    893
    Specs:
    iMac, and Macbook Pro
    What media player are you using when it does this?

  3. #3


    Member Since
    Dec 29, 2009
    Posts
    4
    erm none i don't think? just playing through youtube..
    i've played the same videos on my macbook aswell, and they're perfect quality so it's not to do with youtube, it must be to do with my Imac.
    I just can't figure out what?

  4. #4

    Raz0rEdge's Avatar
    Member Since
    Jul 17, 2009
    Location
    MA
    Posts
    8,612
    Specs:
    27" i7 iMac, 24" iMac, 13" Macbook Air, iPhone 6S, iPod Nano 7th GeniPad 3
    Which browser were you using and check that you have the latest version of Flash installed.

    Also visit other sites with Flash video and see if they all manifest the same problem or if it's only Youtube..

    Regards

  5. #5


    Member Since
    Dec 29, 2009
    Posts
    4
    i'm using safari.. how do i check which version of Flash i have?

  6. #6

    hughvane's Avatar
    Member Since
    May 18, 2008
    Location
    Banks Peninsula, Canterbury
    Posts
    3,314
    Specs:
    MacMini 4.1, OS 10.11 and 10.6; Macbook Pro 8.2, OS 10.11, MacBook 4.1, OS 10.6.8
    First, from desktop, type Cmd-F. Enter Flash in the search field. Finder will locate every file associated with 'flash'. Click the little i symbol beside Flash Player, the version should show.

    Check Adobe - Adobe Flash Player for the latest version of Flash appropriate to your OS.

    If the iMac is brand new, I'd be taking it back to the Apple store - the video card may be faulty.

  7. #7

    Collin Bl's Avatar
    Member Since
    Apr 07, 2009
    Location
    Napier NZ
    Posts
    3,298
    Specs:
    27 iMac i5, MBP 13 & iMac 20, 2TB dual TC, AppleTV, iPh4S
    If it is a new Mac might be worth adding a few extras. Flip4Mac and Perian cover a lot of choices. Download Perian for Mac - QT plugin for many media types. MacUpdate Mac Software Downloads and Download Flip4Mac WMV Player for Mac - Play Windows Media in QuickTime Player. MacUpdate Mac Software Downloads they seem to cover a number of types.

  8. #8

    Raz0rEdge's Avatar
    Member Since
    Jul 17, 2009
    Location
    MA
    Posts
    8,612
    Specs:
    27" i7 iMac, 24" iMac, 13" Macbook Air, iPhone 6S, iPod Nano 7th GeniPad 3
    Quote Originally Posted by Hannah1006 View Post
    i'm using safari.. how do i check which version of Flash i have?
    The link was in my post..perhaps it was too subtle, but the others have pointed it out..either way..a new iMac should definitely not have this problem..something is awry.

    Regards

  9. #9


    Member Since
    Jun 18, 2012
    Posts
    1
    Sound Skipping during video on mac
    Just uninstall and reinstall flash player.

  10. #10

    Germany_chris's Avatar
    Member Since
    Oct 31, 2011
    Posts
    283
    And this computer is not at Apple right now why?

    New computers work out of the box thats the reason to buy new and apple..

    If you didn't install Flash yourself, then the video is playing in HTML 5..

    Take the computer to Apple, let them fix it, it's what they do for a living.
    Mac Pro 4,1 (Flashed to 5,1) W3570 3.2 Quad..48GB RAM..Gainward GTX 570 "Phantom."
    MacBook Pro 5,2..2.8Ghz C2D..8GB RAM..240GB Vertex +

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